Technical Writer

Role overview

Technical Writer at Alteryx

Authoring documentation: Write help articles, release notes, and examples that enable customers to use and configure Alteryx products.

Responsibilities

• You'll be working on the challenges that sit at the heart of modern business.
• You'll fit right in if you are passionate about online technical communication and helping customers to find the answers they need.
• Publishing documentation: We create our content in the Paligo CMS and publish it in AWS.
• You will own the process for generating the outputs (usually in HTML5), testing, and publishing them.
• You will also collaborate with the other tech writers to suggest improvements to the outputs and publishing process.
• Contribute to our peer review and styles and standards processes: You will ask your fellow writers to review your work, and you will review their work.
• You will propose topics for styles and standards and participate in our discussions.
• AI-assisted workflows: Use AI tools and agent-assisted workflows to improve efficiency, reduce repetitive work, and produce better first drafts.
• Contribute to the team's growing set of shared AI practices, including documentation agents that integrate with Jira, Confluence, and GitLab, and help refine them over time.
• Cross-functional collaboration: Work with engineering, product, UX, localization, and support teams to ensure your content is accurate, timely, and accessible across languages and user contexts.

Required qualifications

• You have 2 or more years of experience in technical writing for software or SaaS products.
• You write clear, professional American English and can adapt your style for a global audience.
• You can translate complex technical details into clear, accessible documentation.
• You work well with multidisciplinary teams and are comfortable partnering with engineering, product, and UX.
• You plan and track your work using Jira and Confluence.
• You seek clarity, follow through on commitments, and communicate proactively.
• You have a bachelor's degree (or equivalent experience) in a field relevant to this role.

Employment details

• Location: Bangalore [India]

About the employer

• Meet the Moment with Alteryx
• Our team writes content for Alteryx Documentation .
• We are part of the Product organization.
• Our group reports to the VP of UX.
• You will be a member of the Technical Writing team, which reports to the manager of Global Content.
• Global Content includes two teams: Technical Writing and Content Design.
• We have work flexible schedules.
• India team members collaborate with US-based colleagues across time zones, with team calls scheduled to accommodate distributed working hours.
• Find yourself checking a lot of these boxes but doubting whether you should apply?
• At Alteryx, we support a growth mindset for our associates through all stages of their careers.
• If you meet some of the requirements and you share our values, we encourage you to apply.
• As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences .
• This position involves access to software/technology that is subject to U.S. export controls.
• Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.

Additional role details

• We're living through a once-in-a-generation shift in how work gets done.
• Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.
• No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.
• If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.
• Our Global Content team is looking for a talented technical writer who wants to create valuable content experiences for our audience.
• Our site is available in 8 languages and has over 100,000 monthly users.
• You will thrive if you believe that all customers should have a helpful, positive, and accessible experience, regardless of the language they choose and the technologies they use to navigate and consume our content.