Senior Manager, Hardware Deployment

Role overview

Senior Manager, Hardware Deployment at Amadeus

Lead and develop a high-performing global hardware deployment team.

Responsibilities

• Lead global hardware deployment initiatives across the Amadeus AirOps portfolio, powering Self Service, Seamless Journey, and Border Management solutions worldwide.
• Build and inspire a high‑performing deployment team to deliver projects on time, drive customer satisfaction, and secure revenue outcomes.
• Deliver complex deployment projects on time, within budget, and to quality standards.
• Manage deployment planning, prioritization, and resource allocation across the portfolio.
• Identify and mitigate delivery, technical, and operational risks.
• Provide regular status updates and performance reporting to stakeholders.
• Support cutover planning, testing, and production deployments.
• Own deployment cost estimates and resource forecasts.
• Act as the technical expert for hardware deployment solutions and airport systems.
• Drive resolution of complex technical and operational challenges.
• Conduct feasibility assessments and contribute to strategic decision-making.
• Provide customer and on-site support during critical deployment phases.
• Ensure compliance with health, safety, and deployment standards.
• Partner with customers to define requirements and implementation plans.
• Collaborate with Product, R&D, and operational teams to improve delivery outcomes.
• Drive continuous improvement, scalability, and standardization of deployment processes.
• Build strong stakeholder relationships and mentor teams across the organization.
• About the ideal candidate:
• University degree in Electromechanical Engineering, Hardware Engineering, Quantity Surveying, or related field (or equivalent experience);
• Accredited in Project Management methodologies and Health & Safety;
• 10+ years of experience in the Air Transport Industry;
• 10+ years of proven people management and senior leadership experience;
• Recognized expert in self‑service, electromechanical, and baggage handling hardware solutions;
• Strong expertise in Auto Bag Drop, kiosks, biometrics, self‑service, and automation;
• Solid understanding of the airport ecosystem and airline operational environments;
• Knowledge of software development and hardware manufacturing life cycles;
• Strong understanding of airline IT systems, competitive products, and business practices (Reservations, Inventory, DCS);
• Excellent written and spoken English, with strong communication skills at all organizational levels;
• Willingness and availability to travel as required.
• What we can offer you:
• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, pension plan, travel, and healthcare insurance, as well as lunch allowance and other benefits.
• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
• We care about our employees and strive to provide a supportive work environment.
• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• #LI-EMEA
• Diversity & Inclusion
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer and committed to an accessible recruitment process.
• All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
• Be aware of recruitment scams
• Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment.
• All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website.
• Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Employment details

• Location: Bangalore

Additional role details

• Job Title
• Senior Manager, Hardware Deployment
• Summary
• Own the end‑to‑end deployment strategy, including stakeholder alignment, resource planning, risk management, and governance across a complex global landscape.
• Champion quality, innovation, and continuous improvement while acting as a trusted hardware deployment expert across AirOps.