Software Engineering Manager

Role overview

Software Engineering Manager at Equifax

Build strong relationships with both internal and external stakeholders including product, business and sales partners.

Responsibilities

• Demonstrate excellent communication skills with the ability to both simplify complex problems and also dive deeper if needed
• Manage teams with cross functional skills that include software, quality, reliability engineers, project managers and scrum masters.
• Mentor, coach and develop junior and senior software, quality and reliability engineers.
• Collaborate with the architects, SRE leads and other technical leadership on strategic technical direction, guidelines, and best practices
• Ensure compliance with EFX secure software development guidelines and best practices and responsible for meeting and maintaining QE, DevSec, and FinOps KPIs.
• Define, maintain and report SLA, SLO, SLIs meeting EFX engineering standards in partnership with the product, engineering and architecture teams
• Drive technical documentation including support, end user documentation and run books.
• Lead Production Support processes, Sprint planning, Sprint Retrospectives and other team activities
• Implement architecture decision making associated with Product features/stories, refactoring work, and EOSL decisions
• Create and deliver technical presentations to internal and external technical and non-technical stakeholders communicating with clarity and precision, and present complex information in a concise format that is audience appropriate
• Provides coaching, leadership and talent development; ensures teams functions as a high-performing team; able to identify performance gaps and opportunities for upskilling and transition when necessary.
• Drives culture of accountability through actions and stakeholder engagement and expectation management
• Develop the long-term technical vision and roadmap within, and often beyond, the scope of your teams.
• Oversee systems designs within the scope of the broader area, and review product or system development code to solve ambiguous problems
• Identify and resolve problems affecting day-to-day operations
• Set priorities for the engineering team and coordinate work activities with other supervisors
• What experience you need:
• BS or MS degree in a STEM major or equivalent job experience required
• 10+ years’ experience in software development and delivery
• You adore working in a fast paced and agile development environment
• You possess excellent communication, sharp analytical abilities, and proven design skills
• You have detailed knowledge of modern software development lifecycles including CI / CD
• You have the ability to operate across a broad and complex business unit with multiple stakeholders
• You have an understanding of the key aspects of finance especially as related to Technology.
• Specifically including total cost of ownership and value
• You are a self-starter, highly motivated, and have a real passion for actively learning and researching new methods of work and new technology
• You possess excellent written and verbal communication skills with the ability to communicate with team members at various levels, including business leaders
• What could set you apart
• Experience managing Kanban processes, and various techniques to prioritize critical issues or features in a customer-support setting.
• Experience working with AI tooling (e.g. Gemini CodeAssist, GitHub CoPilot)
• UI development (e.g. HTML, JavaScript, AngularJS, Angular4/5 and Bootstrap)
• Source code control management systems (e.g. SVN/Git, Subversion) and build tools like Maven
• Big Data, Postgres, Oracle, MySQL, NoSQL databases (e.g. Cassandra, Hadoop, MongoDB, Neo4J)
• Design patterns
• Agile environments (e.g. KanBan, Scrum, XP)
• Software development best practices such as TDD (e.g. JUnit), automated testing (e.g. Gauge, Cucumber, FitNesse), continuous integration (e.g. Jenkins, GoCD)
• Linux command line and shell scripting languages
• Relational databases (e.g. SQL Server, MySQL)
• Cloud computing, SaaS (Software as a Service)
• Atlassian tooling (e.g. JIRA, Confluence, and Bitbucket)
• Experience working in financial services
• Experience working with open source frameworks; preferably Spring, though we would also consider Ruby, Apache Struts, Symfony, Django, etc.
• Automated Testing: JUnit, Selenium, LoadRunner, SoapUI
• Behaviors:
• Customer-focused with a drive to exceed expectations.
• Demonstrates integrity and accountability.
• Intellectually curious and driven to innovate.
• Values diversity and fosters collaboration.
• Results-oriented with a sense of urgency and agility.
• We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.
• Are you ready to power your possible?
• Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Preferred qualifications and skills

• Cloud Certification Strongly Preferred

Employment details

• IND-Pune-Equifax Analytics-PEC
• Function:
• Function - Tech Dev and Client Services
• Schedule:
• Full time
• Location: IND-Pune-Equifax Analytics-PEC [India]

About the employer

• Equifax is where you can power your possible.

Additional role details

• If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
• Overview:
• The Software Engineering Manager (M2) is responsible for providing leadership and day-to-day direction to a cross functional engineering team.
• This role involves establishing and executing operational plans, driving team process and technology productivity improvements, managing relationships with internal and external customers, and overseeing technical fulfillment projects.
• The manager also supports sales verticals in customer interactions and ensures the delivery of technology solutions aligns with business needs.