Staff Software Engineer, AI/ML

Role overview

Staff Software Engineer, AI/ML at Calix

Design & Build AI Agents: Develop and deploy agents capable of perception, reasoning, and autonomous action.

We are looking for a passionate and skilled AI Agent Development Engineer to join our team and build intelligent, autonomous agents that transform workflows and customer experiences.

Responsibilities

• Integration: Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms.
• Optimization: Implement best practices for performance, scalability, and security in multi-agent environments.
• Collaboration: Work with product managers and data scientists to align agent capabilities with business needs.
• Innovation: Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks.

Required qualifications

• 10+ years in software development with exposure to AI/ML projects.
• Bachelor’s or Master’s in Computer Science, AI/ML, or related field.
• Hands-on experience in developing AI agents using frameworks like Google ADK, LangChain, CrewAI, AutoGen, or similar.
• Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus).
• Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows.
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG).
• Understanding of Generative AI, NLP, and reinforcement learning concepts.
• Experience building custom AI agents for enterprise workflows (e.g., service request triage, summarization, proactive support).
• Working with agent lifecycle management and AI profiles for model selection and orchestration.
• Exposure to multi-agent collaboration and autonomous decision-making systems
• Why Join Us?
• Be part of a team driving AI innovation in telecom and cloud solutions.
• Opportunity to work on cutting-edge projects impacting millions of users.
• Collaborative culture with continuous learning and growth.
• Competitive Benefits and Vacation package.

Preferred qualifications and skills

• Preferred:

Employment details

• Location: India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter).
• Location: Bangalore [India]

About the employer

• The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses.
• Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth.
• Calix is where passionate innovators come together with a shared mission: to reimagine broadband experiences and empower communities like never before.

Additional role details

• Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation.
• This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.
• We’re at the forefront of a once in a generational change in the broadband industry.
• Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
• As a true pioneer in broadband technology, we ignite transformation by equipping service providers of all sizes with an unrivaled platform, state-of-the-art cloud technologies, and AI-driven solutions that redefine what’s possible.
• Every tool and breakthrough we offer is designed to simplify operations and unlock extraordinary subscriber experiences through innovation.
• This is a hands-on role requiring strong technical expertise in AI agent frameworks and integration with enterprise systems.
• Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place .