Principal Service Delivery Engineer

Role overview

Principal Service Delivery Engineer at Sabre Corporation

Customer Engagement & Solution Ownership

This role works directly with airline customers to understand business and operational challenges, recommend and sell technically sound solutions, and personally lead delivery execution — including writing production code .

Responsibilities

• Act as a trusted technical and delivery advisor to airline customers.
• Lead problem discovery and translate business needs into scalable Data & Analytics solutions.
• Shape, recommend, and support selling of solutions aligned to customer value and platform capabilities.
• Build customer trust through technical credibility, transparency, and consistent execution.
• Hands‑On Technical Leadership
• Serve as technical owner for complex initiatives across IX, RI, Prism, TDB, TDS, and MI.
• Lead solution design, architecture, and implementation decisions.
• Write production‑quality Java and Python code for critical components and integrations.
• Review and guide delivery engineer work to ensure quality, performance, and reliability.
• Troubleshoot and resolve complex, cross‑system issues in customer environments.
• Delivery Ownership
• Own delivery outcomes for implementations, migrations, enhancements, and recovery engagements.
• Drive execution planning, dependency management, risk identification, and issue resolution.
• Ensure delivery aligns with product readiness, platform constraints, and customer timelines.
• Cross‑Functional Leadership
• Partner with Product, Engineering, Architecture, and SRE to unblock delivery challenges.
• Influence technical and delivery decisions through expertise rather than formal authority.
• Contribute to delivery standards, best practices, and continuous improvement.

Required qualifications

• & Skills
• Strong hands‑on Java experience; Python for data and automation.
• Cloud‑native architecture experience (Kubernetes, Docker, microservices).
• Expertise in data platforms, streaming and event‑driven architectures.
• Strong SQL skills and experience with relational and NoSQL databases.
• Experience delivering enterprise integrations and API‑driven platforms.
• Airline industry experience required .
• Principal‑Level Expectations
• Operates independently with minimal oversight.
• Recognized as a go‑to expert for complex Data & Analytics delivery challenges.
• Leads through execution excellence, technical authority, and customer impact.
• Comfortable operating in high‑pressure, customer‑critical environments.
• Why This Role Matters
• This role ensures Sabre’s most complex Data & Analytics solutions are delivered reliably in real‑world airline environments, directly protecting customer trust, revenue realization, and platform adoption.
• We will give careful consideration to your application and review your details against the position criteria.
• You will receive separate notification as your application progresses.
• Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
• #LI-Hybrid#LI-BG1

Employment details

• Location: Bengaluru [Karnataka] [India]

Additional role details

• Powering the agentic revolution in travel.
• Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds.
• Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences.
• With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
• Role Summary
• The Principal – Service Delivery, Data & Analytics is a senior, customer‑facing individual contributor who owns complex Data & Analytics solutions end‑to‑end , from problem discovery and solution shaping through hands‑on execution.
• The Principal operates with high autonomy and is trusted with Sabre’s most complex, high‑impact customer engagements.