Analyst ll, Research and Development

Role overview

Analyst ll, Research and Development at 7Edge Solutions

We are looking for an Analyst II – Research & Development to support customer research, product research, ideation, product definition, and product development initiatives. 7EDGE is a Digital Product Engineering Company based in Bengaluru, India.

In this role, you will leverage your research expertise, analytical thinking, and problem-solving skills to: Conduct primary research through customer interviews and surveys to understand customer needs, preferences, and challenges.

This role presents a valuable opportunity to contribute to research-driven product decisions, work closely with customers and cross-functional teams, and develop your expertise in Research & Development.

REPORTING LINE You will be reporting to the Senior Manager, Operations Team BASIC QUALIFICATIONS 4–6 years of experience in research, analytics, product analysis, or a related field.

Responsibilities

• Develop and maintain ideal customer profiles, including demographic and psychographic characteristics.
• Support product definition by contributing to product features, specifications, benefits, and value propositions.
• Collaborate with cross-functional teams to support product development and innovation initiatives.
• Conduct secondary research, including competitor analysis, market mapping, published reports, and desk research.
• Prepare research reports, requirement documents, presentations, and dashboards.
• Support brainstorming sessions and contribute to ideation and innovation initiatives.
• Ensure research deliverables are accurate, structured, and useful for decision-making.
• Contribute to product improvements and new product development initiatives.

Preferred qualifications and skills

• PREFERRED QUALIFICATION Experience with SQL and/or business intelligence and visualization tools such as Power BI, Tableau, or Looker.

Employment details

• Willingness to work on-site.
• Location: Bengaluru [KA] [India]

Application details

• If you are passionate about research, innovation, and creating meaningful business impact, we encourage you to submit your application.

Additional role details

• Are you a curious, analytical, and results-driven professional eager to transform customer insights into innovative product ideas?
• Our core expertise lies in crafting modern applications with cloud-native services, specializing in microservices and serverless architecture tailored to the requirements of enterprises and startups alike.
• We deliver unparalleled solutions to industries and companies across the globe.
• As the company is expanding rapidly, we are looking to grow our Research & Development team by hiring talented individuals who are eager to learn and contribute to our success.
• Analyses qualitative and quantitative research findings to identify meaningful customer insights.
• Conduct competitor analysis and market research to identify opportunities for innovation and product development.
• Translate research findings into structured documentation and actionable recommendations.
• RESPONSIBILITIES Design and conduct primary research, including customer interviews and surveys.
• Identify and reach out to relevant existing customers and prospects through cold emailing, cold calling, and other research outreach methods to recruit participants for research.
• Schedule and coordinate customer/prospect meetings and interviews for research purposes.
• Analyse research findings to identify customer needs, preferences, and opportunities.
• Build and maintain ideal customer profiles using demographic and psychographic data.
• Structure customer needs, desires, and problems into actionable insights.
• Utilise AI research tools to support research, synthesis, and insight generation.
• Support product definition by contributing to features, specifications, benefits, and value propositions.
• Collaborate with Product Management, Marketing, Sales, Operations, Cloud Native Engineering, and QA teams.
• Stay updated on consumer behaviour, market trends, product analytics, and AI-powered research tools.
• Bachelor's degree in a relevant discipline such as Computer Science, Mechanical Engineering, Biotechnology, Data Science, or a related field.
• Knowledge of primary research methodologies, including customer interviews and survey design.
• Experience in secondary research, including market research, competitor analysis, and desk research.
• Strong quantitative and qualitative analytical skills.
• Proficiency in Microsoft Excel, including pivot tables and formulas.
• Strong written and verbal communication skills.
• Ability to prepare structured reports, presentations, and decision-ready documents.
• Understanding of customer profiling and insight generation.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical thinking, curiosity, and a customer-focused approach.
• Working knowledge of Python or AI platforms such as Claude to support data analysis, modelling, experimentation, and testing of ideas.
• Experience analyzing large datasets and interpreting experimental results.
• Knowledge of machine learning and AI applications for optimization and predictive analysis.
• Familiarity with survey tools such as Google Forms, Type form, or SurveyMonkey.
• Experience using CRM platforms and AI-powered research assistants.
• Understanding of regulatory compliance and risk management in product development.
• Experience working in consumer products, business services, or product-led organizations.
• Strong facilitation, stakeholder management, and presentation skills.
• Demonstrated creativity, innovation, and structured problem-solving abilities.