Finance Ecosystem Operation Manager

Role overview

Finance Ecosystem Operation Manager at Alstom

Instead, we’ve listed some that we think will help you succeed and grow in this role: - Degree in Information Technology, Computer Science, or a related field - Experience or understanding of application management and maintenance - Knowledge of IT service management concepts (e.g., ITIL) - Familiarity with incident management, change management, and performance monitoring - A certification in ITIL or a similar framework - Strong stakeholder management and communication skills - Ability to lead change through innovation and collaboration Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

Responsibilities

• You’ll work alongside collaborative and dynamic teammates.

Employment details

• Location: Bangalore [IN]

Application details

• You’ll specifically take care of monitoring application performance and driving support activities, but also enhancing applications based on business needs.

About the employer

• At Alstom, we understand transport networks and what moves people.

Benefits

• You’ll also: - Enjoy stability, challenges, and a long-term career free from boring daily routines - Work with new security standards for rail signalling - Collaborate with transverse teams and helpful colleagues - Contribute to innovative projects - Utilise our flexible working environment - Steer your career in whatever direction you choose across functions and countries - Benefit from our investment in your development, through award-winning learning - Progress towards leadership or technical expertise roles - Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us.

Additional role details

• From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry.
• Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
• Could you be the full-time Finance Ecosystem Operation Manager in Bangalore we’re looking for? - Your future role Take on a new challenge and apply your application management expertise in a cutting-edge field.
• You'll ensure the continuity, performance, and efficiency of applications critical to our operations.
• Day-to-day, you’ll work closely with teams across the business (such as Service Teams, Business Users, and external partners), lead maintenance activities, and oversee incident and change management processes, and much more.
• We’ll look to you for: - Ensuring service continuity for applications within your scope - Leading and managing maintenance activities with external partners - Monitoring application performance through KPIs, OSAs, and SLAs - Driving Level 2 and Level 3 support activities - Delivering enhancements aligned with business priorities - Coordinating with partners, service teams, and business users for incident and change management - Organizing operational and performance review meetings with stakeholders - Managing vendor relationships and ensuring adequate support - Acting as an escalation point for key users and stakeholders - Proposing and implementing continuous improvement initiatives - Preparing operational reporting and dashboards - Ensuring operational readiness during project Go-Live transitions All about you We value passion and attitude over experience.
• That’s why we don’t expect you to have every single skill.
• We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
• If you’re up for the challenge, we’d love to hear from you!
• Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.
• Job Segment: Computer Science, Change Management, Financial, Manager, Technology, Management, Finance