DLP Manager

Role overview

DLP Manager at Alstom

Responsibilities

• You'll play a key role in ensuring the successful execution of all activities during the Defect Liability Period (DLP) at the customer site.
• You’ll also: - Enjoy stability, challenges, and a long-term career free from boring daily routines - Work with new security standards for rail signalling - Collaborate with transverse teams and helpful colleagues - Contribute to innovative projects - Utilise our inclusive and flexible working environment - Steer your career in whatever direction you choose across functions and countries - Benefit from our investment in your development, through award-winning learning - Progress towards senior leadership roles or other opportunities within Alstom - Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us.

Preferred qualifications and skills

• Instead, we’ve listed some that we think will help you succeed and grow in this role: - B.Tech in Electronics, Electronics & Communication, or Electrical Engineering - Experience or understanding of customer relations management - Knowledge of defect liability processes and reliability management - Familiarity with project management principles and DfQ cycle requirements - A certification in project management (e.g., PMP, PRINCE2) is an advantage - Strong leadership and customer management skills - Excellent organizational and problem-solving abilities Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

Employment details

• Location: Ghaziabad [IN]

Application details

• Your future role Take on a new challenge and apply your technical and leadership expertise in a new cutting-edge field.

About the employer

• At Alstom, we understand transport networks and what moves people.

Additional role details

• From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry.
• Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
• Could you be the full-time DLP Manager in Ghaziabad we’re looking for?
• You’ll work alongside proactive and collaborative teammates.
• Day-to-day, you’ll work closely with teams across the business (such as project management, engineering, and customer relations), oversee the delivery of contractual obligations, and much more.
• You’ll specifically take care of managing customer relations regarding all DLP-related activities, but also ensure compliance with defined Key Performance Indicators (KPIs).
• We’ll look to you for: - Acting as the first point of contact with the customer maintenance/operations representative during the DLP phase - Ensuring all DLP obligations are met in line with the contract - Coordinating training, materials, tools, and resources needed for DLP activities - Managing field modification implementation and ensuring compliance with DfQ cycle requirements - Conducting reliability management and growth activities - Overseeing defective material identification, repair loops, and warranty spares availability - Developing and executing the Project PI Management Plan - Overseeing warranty phase activities, including reliability growth reporting, Return of Experience (REX), and customer meetings - Ensuring proper allocation of costs related to DLP activities - Collaborating with suppliers to establish and execute the DLP strategy and mobilization plan All about you We value passion and attitude over experience.
• That’s why we don’t expect you to have every single skill.
• We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
• If you’re up for the challenge, we’d love to hear from you!
• Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
• We’re committed to creating an inclusive workplace for everyone.
• Job Segment: Project Manager, Manager, Technology, Management