System Development Engineer I, Amazon

Role overview

System Development Engineer I, Amazon at Amazon

The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement.

Responsibilities

• You will build tools to improve operational efficiency.

Required qualifications

• Experience in automating, deploying, and supporting infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix

Employment details

• Location: Chennai [Tamil Nadu] [India]

Application details

• We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition.

About the employer

• Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world's largest e-Commerce products catalog.
• As a member of ASCS team, you'll play a key role in driving Amazon's business.
• Experience with CI/CD pipelines build processes Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Additional role details

• We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want.
• Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings.
• To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection.
• You will be part of Services Support Team under Catalog Support and Programs (CSP) in ASCS Org.
• The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog.
• You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues.
• This role requires an individual with excellent System/Tool coding abilities along with AWS services understanding.
• The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources.
• The candidate should also have strong communication skills, enabling them to work with Engineering team to understand requirements and shape analytical deliverables.
• Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally.
• A keen sense of ownership and drive is must.
• An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data.
• Key job responsibilities - You handle all incoming system and service tickets with responsibilities covering multiple products, features and services. - Software deployment support in staging and production environments. - Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time. - You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback. - You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs. - You contribute to operational excellence and perform troubleshooting to resolve defects. - Drive Company Wide Campaigns and keep the Compliance risks (SAS, Shepherd etc.) for ASCS systems under control.
• A day in the life Big Picture: Solve problems at their root, stepping back to understand the broader context Proactive: You display energy and initiative in solving problems.
• Adaptable: You undertake a variety of tasks willingly.
• You switch from complex to routine tasks when required.
• You adapt quickly to new technologies and products.
• Quality: You demonstrate appropriate quality and thoroughness.
• Integrity: You act with personal integrity at all times About the team Catalog Support and Programs (CSP) provides program management and WW user technical support as a single point of contact for issues related to catalog systems and tools.
• We own implementation of business logic and configurations for these services and systems.
• We increase selection by on-boarding new vendors, integrating new catalog feeds and by configuring new marketplace, merchant and category setups.
• We drive strategic cross-functional programs that span across multiple catalog engineering teams
• If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
• If the country/region you're applying in isn't listed, please contact your Recruiting Partner.