Lead Analyst

Role overview

Lead Analyst at American Express

Responsibilities

• Perform independent pre-payment quality reviews of supplier invoices and payment transactions, ensuring accuracy, completeness and timeliness.
• Prepare quality review dashboards, exception logs and reporting for stakeholders; monitor recurring issues and corrective actions.
• Collaborate with Supplier Payments Operations, Procurement, Vendor Management and other stakeholders to clarify discrepancies.
• Support root-cause analysis, corrective and preventive actions, SOP/checklist updates and continuous improvement initiatives.
• Support internal and external audits through timely provision of review evidence and documentation.

Employment details

• Location: Gurugram [HR] [India]

About the employer

• The team helps ensure that invoice and payment data are accurate, complete, appropriately supported and compliant with American Express applicable policies, accounting requirements, approval guidelines and risk management controls.

Additional role details

• Global Supply Management (GSM) is responsible for sourcing, negotiating and contracting with suppliers and partners, enabling enterprise payments for goods and services, supporting third-party risk management and managing the Travel and Entertainment program.
• Function Description The Supplier Payments Quality Control & Compliance Review team performs independent secondary reviews of supplier invoices and payment transactions before payment release.
• We seek a detail-oriented Lead Analyst with strong end-to-end AP expertise to identify discrepancies, prevent incorrect or duplicate payments, document review findings and partner with Operations on timely resolution and sustainable improvements.
• Review and validate details i.e. Authenticity of invoice, Supplier set-up, PO/ Non PO status - goods/service receipts and approval evidence including legal entity, GL account, cost center, payment terms, due date and relevant Oracle AP entries.
• Identify duplicate invoices, incorrect payment amounts, supplier master data mismatches, overpayments, unauthorized payments and other financial or operational risks.
• Confirm applicable review requirements have been satisfied before providing payment QC clearance; escalate unresolved exceptions.
• Identify and document process errors, policy deviations and control gaps, maintaining complete and auditable review evidence.
• Escalate material financial exposures and repeat control issues to senior colleagues or management.
• Leadership Skills: Strong risk and compliance awareness with sound professional judgment and attention to detail.
• Ownership and accountability for review accuracy, timely escalation and issue resolution.
• Collaborative relationship management, constructive challenge and clear communication.
• Continuous-improvement mindset, openness to automation and willingness to learn.
• Bachelor’s degree in Commerce, Finance, Accounting, Risk Management or a related discipline. 2–4 years of relevant experience in Accounts Payable, Supplier Payments, Payment Quality Control or financial controls; preferably 2–3 years in AP payment quality review.
• Strong practical knowledge of the end-to-end AP lifecycle, including invoice receipt, validation, PO/non-PO processing, accounting, approvals, payment processing and reconciliation.
• Hands-on experience reviewing invoices against purchase orders, contracts, goods/service receipt evidence and applicable approvals.
• Strong working knowledge of Oracle Accounts Payable, including supplier master data, invoice/payment transactions, sub-ledger and general ledger.
• Strong analytical, root-cause analysis, documentation and problem-solving skills; proficiency in Microsoft Excel and operational reporting.
• Excellent communication and stakeholder management skills, ability to work independently and meet demanding timelines.
• General compliance or audit experience without sufficient practical AP process knowledge is not considered equivalent.