Account Manager

Role overview

Account Manager at Ascendion

Role: Account Manager

Responsibilities

• Manage Client Relationships Serve as the lead point of contact for all client matters.
• Build trusted partnerships with key stakeholders and executives.
• Conduct regular strategic business reviews to monitor client health.
• Drive Revenue Expansion Own account renewals to minimize client churn.
• Identify upselling and cross-selling opportunities within your portfolio.
• Meet or exceed quarterly and annual net-revenue goals.
• Collaborate Across Internal Teams Partner with Practice, Delivery, and support teams Oversee onboarding processes for new clients to ensure early success.
• Track Performance and Report Forecast and track key account metrics and revenue indicators.
• Maintain accurate and up-to-date client records in our CRM system.
• Prepare regular status reports for internal and external leadership

Employment details

• Location: Vadodara/ Bangalore We are seeking an impact-driven Account Manager to join our growing team.
• You will serve as the primary advocate for our clients, ensuring their long-term satisfaction and success.
• In this role, you will balance relationship management with revenue expansion to drive business growth.
• Location: Bangalore [India]

About the employer

• Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact.
• We partner with Global 2000 clients across North America, UK, Europe, and APAC to solve complex challenges in data, experience design, software product engineering, and workforce transformation.
• Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth.
• Learn more at ascendion.com Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership.
• Come, change the world with us:
• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience Experience a community of change makers!
• Join a culture of high-performing innovators with endless ideas and a passion for tech.
• Our culture is the fabric of our company, and it is what makes us unique and diverse.
• The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.