Software Engineer- Supply chain Integration Support

Role overview

Software Engineer- Supply chain Integration Support at Apple

Responsibilities

• Monitor incident queues, prioritise issues based on severity and business impact
• Provide clear and timely communication on issue status and resolution, create knowledge base articles, FAQs, and quick guides
• Ensure data handling follows company & regulatory guidelines

Required qualifications

• Minimum qualification: Bachelor’s degree in Computer Science or equivalent practical experience. 4-8 years of experience in software development or application support roles. Strong proficiency in Java (core Java, REST APIs, Spring/Spring Boot). Solid hands-on experience with React.js and modern front-end development (JavaScript/TypeScript, HTML, CSS). Good understanding of Python for scripting, automation, or secondary service support. Experience with debugging, log analysis, and production issue resolution. Familiarity with source control (Git), CI/CD pipelines, and basic DevOps workflows. Knowledge of relational databases and writing SQL queries (any RDBMS). Strong problem-solving and analytical abilities. Willingness to work On-call/rotational support if required.

Preferred qualifications and skills

• Preferred qualification: Experience with Oracle PL/SQL for performance tuning, stored procedures, and backend debugging. Familiarity with React ecosystem tools (Redux, React Query, Jest, Webpack, Vite). Hands-on knowledge of cloud platforms (AWS, GCP, Azure). Experience in monitoring tools (Splunk, New Relic, Kibana, Grafana, Datadog). Understanding of containerization and orchestration (Docker, Kubernetes).

Employment details

• Location: Hyderabad [India]

Application details

• Monitor application availability, performance, and integrations

About the employer

• At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly.
• Join Apple to help deliver the next amazing Apple product.
• The successful candidate will work with Apple business and technical teams across regions, as well as external business partners and other 3rd parties in other time zones.

Additional role details

• Imagine what you could do here.
• Bring passion and dedication to your job and there's no telling what you could accomplish.
• Are you deeply accountable for your work?
• A passion for product ownership and track record will prove critical to success on our team.
• Be ready to make something great when here.
• Multifaceted, encouraging people and innovative, industry-defining technologies are the norm at Apple.
• Supply Chain Integration Support Analyst is a position within the corporate Information Systems and Technology (IS&T) SAP team and this position will be key to our Supply Chain Integration Technologies space.
• This is a tremendous opportunity for someone who has the skill to own and drive initiatives and a passion to work in a highly integrated global solution platform!
• Join us in crafting solutions that do not yet exist!
• This close collaboration is key to troubleshoot, recommend and implement scalable & robust solutions to broken functionalities, following Apple’s own software development and project management methodologies and guidelines.
• Identify, diagnose, and resolve software problems reported by users or monitoring tools, analyse error logs, tickets, and system behaviour
• Perform RCA, Post Mortem Analysis, Identify long-term fixes