Technical Project Manager

Role overview

Technical Project Manager at Bounteous

Bounteous is seeking a Technical Project Manager (TPM) to manage and drive delivery of complex, multi-workstream technical programs for a leading global hospitality brand.

This is a hands-on delivery leadership role at the center of enterprise technology implementations spanning software engineering, data platforms, martech, CRM, and analytics ecosystems.

The TPM will be a full-time Bounteous employee based in India, working as part of our global delivery model and partnering closely with onshore engagement leadership, client stakeholders, technology vendors/partners, and a cross-functional implementation team.

You will own delivery cadence, cross-workstream dependencies, and day-to-day execution - keeping technically complex, multi-source engineering and data programs on track and transparent, regardless of the underlying platform or technology stack.

The Engagement Bounteous delivers enterprise technology programs end to end, which may include:

Software & application delivery: Custom development, system integrations, APIs, and release management across the SDLC.

Platform configuration and integration: Configuration of SDKs, APIs, and data collection/event forwarding across web, mobile, and server-side sources.

Data platform enablement: Schema design, dataset management, identity resolution, and unified customer profile enablement.

Orchestration and activation: Journey/workflow design, audience activation, and omnichannel orchestration built on profile and event data.

Analytics and reporting: Cross-channel reporting configuration - data connections, data views, and stakeholder-ready analysis workspaces.

Responsibilities

• Own end-to-end delivery of technical engagements - planning, sprint execution, milestone tracking, and release readiness across all workstreams, spanning both software engineering and platform/data initiatives.
• Drive cross-workstream dependency management, ensuring upstream decisions (architecture, schema design, identity strategy, data source configuration) are locked before dependent downstream work begins.
• Coordinate data source onboarding across batch ingestion (e.g., cloud data warehouses), streaming SDKs, and direct transactional events - including source-system-owner alignment on shared schema contracts and field mappings.
• Run agile ceremonies and manage the Jira board: backlog grooming, sprint planning, estimation, velocity tracking, and burndown reporting.
• Serve as the primary offshore delivery point of contact - provide clear, proactive status reporting to Bounteous engagement leadership and client stakeholders; manage RAID logs and escalate early.
• Facilitate technical decision-making - chair design and architecture reviews, drive open questions to closure with engineering leads, technology vendors, client architects, and source system owners, and document decisions.
• Manage scope, change requests, and timelines; maintain the project plan and resource forecast in partnership with account leadership.
• Coordinate UAT, validation, and go-live activities including code/data quality checks, functional testing, and reporting sign-off.
• Bridge time zones effectively - structure overlap hours, async updates, and handoffs so the India-based team and US-based client stakeholders stay in sync.

Required qualifications

• 7-10 years of experience in technical project management or delivery management, with experience across software/engineering delivery (SDLC, application development, integrations) as well as digital/martech or data platform implementations.
• Working knowledge of software engineering delivery practices (architecture reviews, release management, CI/CD, technical debt tradeoffs) in addition to enterprise martech, CDP, or data platforms (e.g., Adobe Experience Platform, Salesforce Marketing Cloud, Segment, mParticle, Snowflake, or similar)
• Understanding of customer data flows: streaming collection via web/mobile SDKs, batch ingestion from cloud data warehouses (e.g., Amazon Redshift, Snowflake), and event-driven architectures.
• Proven agile delivery experience - running sprints, managing Jira, estimation techniques, and velocity-based planning for mixed-discipline technical teams.
• Experience in offshore/onshore delivery models, working with North American clients from India, with excellent written and verbal English communication.
• Strong stakeholder management - comfortable presenting status, risks, and trade-offs to client director- and VP-level stakeholders.
• Flexible working hours with a defined overlap window with US time zones (client is headquartered in Phoenix, Arizona - MST) for client ceremonies and stakeholder syncs.
• Bachelor's degree in engineering, computer science, or a related field, or equivalent practical experience.

Preferred qualifications and skills

• Platform certification(s) relevant to the engagement's technology stack (e.g., Adobe AEP Technical Foundations, Real-Time CDP, AJO Business Practitioner, CJA Business Practitioner, Salesforce, Segment, or equivalent).
• Prior experience managing custom software development projects (web, mobile, or backend systems).
• Exposure to tag management, data streaming, event forwarding, or server-side collection tooling.
• Familiarity with Cloud services like AWS services (S3, Redshift, IAM/STS) as they relate to data ingestion.
• PMP, PMI-ACP, CSM, or SAFe certification.
• Experience using AI-assisted tooling to accelerate delivery documentation, reporting, and analysis.

Employment details

• Location: Chennai [India]

Additional role details

• Technical Project Manager