SAP Service Management Functional Consultant

Role overview

SAP Service Management Functional Consultant at Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.

Responsibilities

• Configure and integrate SAP Service Management with related modules such as SD, MM, PM/EAM, CS, and Fiori applications within the S/4HANA landscape.

Required qualifications

• Your Profile: 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments. 6 to 12 years of overall SAP experience with at least 4+ years of hands-on expertise in SAP S/4HANA Service Management and related service processes.

Employment details

• Location: Bangalore [Mumbai (ex Bombay)] [Gandhinagar] [Pune] [Mumbai] [India]

About the employer

• We offer a range of career paths and internal opportunities within Capgemini group.
• Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
• Make it real | www.capgemini.com

Benefits

• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

Additional role details

• Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
• Your Role: Lead SAP S/4HANA Service Management implementations, enhancements, and support projects, ensuring alignment with business requirements and service processes.
• Gather, analyze, and translate business requirements into SAP Service Management solutions, including service orders, service contracts, warranties, and field service operations.
• Collaborate with business stakeholders, technical teams, and project managers to deliver end-to-end solutions, testing, training, and post-go-live support.
• Strong functional knowledge of service order management, service contracts, warranty management, installed base, resource planning, and service execution in S/4HANA.
• Experience in end-to-end implementation projects, fit-gap analysis, solution design, configuration, integration testing, and user training activities.
• Excellent communication, stakeholder management, and problem-solving skills, with the ability to work independently in global and cross-functional project environments.
• What you will love about working with us: You can shape your career with us.
• You will also get personalized career guidance from our leaders.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
• We imagine the future of organizations and make it real with AI, technology and people.
• With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries.
• We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
• The Group reported 2024 global revenues of €22.1 billion.