SAP MDM Consultant for Application support and Maintenance

Role overview

SAP MDM Consultant for Application support and Maintenance at Bosch Global Software Technologies

General: Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via ITSM.D(Service Now) tool Excellent problem-solving, consulting and decision-making skills.

Responsibilities

• Handling incident, problem tickets, service requests in SAP MDM & MDG module.
• Good communication and interpersonal skills.
• Should be able to work independently with minimal supervision Desired Role

Required qualifications

• Core Functional Knowledge: Must have experience on specific master data domains (Material, BP) with knowledge of BRF+, FPM, Web Dynpro ABAP, and MDG API framework.
• Troubleshoot and fix the stuck, failed & locked Change Requests.
• Configure and maintain CR Types, change request steps.
• Analyze CR replication logs to ensure data successfully updates the staging and active areas.
• Monitor, troubleshoot, and repair Rule-Based Workflows in BRF+.
• Adjust workflow routing and handle agent determinations.
• Analyze custom validations, derivations, and duplicate checks using BRF+.
• Experience on master data consolidation routines, including mass processing of data.
• Configure UI modeling (feeder classes, access classes) to meet changing business requirements.
• Analyze and debug the existing code, Web Dynpro components, and Floorplan Manager (FPM) configurations to resolve application errors.
• Maintain and enhance integration mapping between SAP MDG and downstream systems.
• Monitor and troubleshoot Data Replication Framework (DRF) failures, IDoc errors, and SOA web services.
• Qualification Educational qualification: B.E/B.TECH/MBA
• 4+ years in SAP R/3 & S/4 MDM & MDG consulting ITIL process knowledge

Preferred qualifications and skills

• ServiceNow knowledge Integration Skills: Materials Management (MM) for procurement, reservations, and service entry sheets.
• Sales and Distribution (SD) for project-based billing and customer projects.

Employment details

• Location: Bengaluru (prev. Bangalore) [India]

About the employer

• Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions.

Additional role details

• With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
• Roles &