SAP FSA (FSM) Consultant

Role overview

SAP FSA (FSM) Consultant at Bosch Global Software Technologies

SAP FSA Consultant to configure, extend and integrate SAP Field Service and Asset Management within a customer engagement landscape serving multiple business units.

Responsibilities

• Core FSA Configuration & Mobile Solution End-to-End Service Execution Setup: Configure the entire service lifecycle flow (Service Call ?
• Activity ?
• Assignment ?
• Work Order), status schemas, and dispatching rules.
• Master Data Management: Maintain FSA foundational master data, including business partners, equipment, functional locations, items/warehouses, service contracts, skills, and territories.
• Dispatching & Planning Board: Configure planning boards, technician utilization logic, automated scheduling/dispatch policies, and custom filters/views.
• Smartforms & Validation Logic: Build dynamic Smartform checklists incorporating conditional logic, scripted validations, and standardized PDF report generation.
• Mobile Experience & Offline Design: Design technician mobile UIs, screen layouts, user-defined fields (UDFs), role-based permissions, and robust offline sync behavior.
• Effort & Expense Tracking: Set up accurate time, material, mileage, and expense capture to enable seamless downstream confirmation and billing.
• S/4HANA Integration (Proaxia): Own data replication (orders, equipment, confirmations) via the Proaxia connector, including queue monitoring and issue resolution.
• Technical S/4 Debugging: Troubleshoot replication failures across the full chain and assist with ABAP BAdIs and custom mappings.
• Cloud Integration (CPI): Design and maintain iFlows, Groovy scripts, and adapters connecting SAP Service Cloud (C4C) with FSA.
• Business Rules & Extensions: Write FSA Business Rules for automation, build Shell SDK/BTP custom extensions, and utilize Data/Query APIs.
• Data Loads & Analytics: Manage data migration via Data Loader/APIs and build operational reports and dashboards.
• Delivery & Support: Estimate user stories, execute unit/UAT testing, produce technical documentation, and support go-lives and quarterly SAP release updates.
• Educational qualification: Bachelor's degree in Engineering, Computer Science, Information Systems or equivalent

Required qualifications

• Minimum 3 years hands-on FSA implementation and support experience, covering at least two full project lifecycles.
• Mandatory/requires Skills :
• Demonstrable configuration depth across Master Data, Planning & Dispatching, Smartforms, screen configurations, UDFs, business rules, roles and access rights.
• Practical experience with the FSA Mobile app, including offline scenarios and technician-side troubleshooting.
• Working knowledge of the FSA Data API and Query API, OAuth2 authentication, and FSA's DTO / object model / Micro Services.

Preferred qualifications and skills

• Certifications: ?
• SAP Certified Application Associate — SAP Field Service and Asset Management ?
• SAP Certified Development Associate — SAP Integration Suite / Cloud Integration

Employment details

• Location: Bengaluru (prev. Bangalore) [India]

About the employer

• Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions.

Additional role details

• With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
• Roles &