Senior Specialist, Production Services Infrastructure Support Analyst

Role overview

Senior Specialist, Production Services Infrastructure Support Analyst at BNY Mellon

We’re seeking a future team member for the role of Senior Specialist to join our Production Services Infrastructure Support Analyst team.

In this role, you’ll make an impact in the following ways: Extensive knowledge and working experience in fast paced environment like NetApp-CDOT,EMC - VMAX , Powermax, Pure, XIO, NetApp Storage grid, CISCO MDS, BROCADE Provisioning, decommissioning of various distributed enterprise and mid-tier SAN and NAS arrays.

Employment details

• Location: Pune [Mh] [India]

Additional role details

• This role is located in Pune.
• Experience in handling Major incident calls and drive towards RCA Incident/Change and Problem management Controlled resolution of incidents, problems within agreed service levels including classification, prioritization and initiation of action, identification and determination of root causes and implement of remedies.
• Ability to work effectively across time zones and geography Willingness to work in shifts, weekends and holidays Individual contributor with atleast 5+ years of experience To be successful in this role, we’re seeking the following: API Interaction: Ability to work with REST APIs to integrate tools and automate storage management consoles.
• Scripting and Programming Languages: Proficiency in Python for storage automation, API interaction, and creating libraries.
• Performance Monitoring: Using AI-driven tools to automate capacity management, troubleshoot incidents.
• Automation of BAU Tasks: Working experience in automating tasks such as LUN provisioning and decommissioning.
• Experience in AI solutions.