Customer Support Executive

Role overview

Customer Support Executive at CredResolve

Preferred qualifications and skills

• Handle inbound and outbound customer calls Assist clients with service-related queries Maintain records of client interactions Coordinate with internal teams for case updates Ensure high customer satisfaction Good communication skills Basic knowledge of finance/debt services (preferred) Ability to handle pressure and multitask

Employment details

• Location: Mumbai [India]

About the employer

• CredResolve Advisory Services is looking for a Customer Support Executive to handle client inquiries, provide accurate information about financial and debt resolution services, and ensure a smooth customer experience.

Additional role details

• The role involves managing calls, emails, and follow-ups while maintaining professionalism and empathy.