Legal Business Solution Owner

Role overview

Legal Business Solution Owner at Diageo India

Employment details

• Location: Bangalore [India]

About the employer

• With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks.
• From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.
• Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other.
• Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.
• Join us and play your part in making life’s moments mean a little more About the Function: Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands.
• Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms.
• We utilise data insights to build competitive advantage, supporting our people to deliver value faster.
• Our D&T team includes some of the most talented digital professionals in the industry.
• Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow.
• Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.
• About the role Lead the design and delivery of technology-enabled business solutions across Legal, CARE and Corporate Relations.
• Partner with business leaders to simplify processes, implement AI and digital products, and deliver measurable business value through product ownership, transformation and continuous improvement.
• Role Responsibilities Partner with Legal, CARE and Corporate Relations leaders to identify opportunities to simplify and improve business processes.
• Own the product roadmap and business backlog for Legal technology and digital capabilities.
• Lead discovery workshops and translate business needs into solution designs and delivery plans.
• Drive AI enablement by identifying, prioritising and delivering high-value automation and AI use cases.
• Support the implementation and optimisation of Legal technology platforms including contract lifecycle management, document automation, workflow, knowledge management and collaboration tools.
• Work with Enterprise Architecture, Engineering, Information Security and Data Privacy teams to deliver secure, scalable solutions.
• Develop business cases, investment proposals and benefits realisation plans for new capabilities.
• Manage strategic technology partners and implementation vendors.
• Define success measures, monitor adoption and continuously improve products based on business feedback.
• Build trusted relationships across Legal leadership, Legal Operations, GBS and Digital & Technology.
• What you'll gain You will help shape the future of Legal technology at Diageo by leading AI-enabled transformation, influencing strategic investments and delivering solutions used by Legal teams globally.
• Experience/skills required: Experience leading business transformation, product management or business solutions within a complex global organisation.
• Experience gathering business requirements and translating them into technology solutions.
• Experience delivering enterprise SaaS or digital transformation programmes.
• Strong stakeholder management and workshop facilitation skills.
• Experience managing multiple initiatives and competing priorities.
• Knowledge of AI, workflow automation and modern productivity platforms.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving capability.
• Desirable Experience working with Legal Operations or Corporate Functions.
• Knowledge of Legal technology platforms (e.g. CLM, Matter Management, eBilling etc.) Experience with Microsoft Copilot, ChatGPT Enterprise or other enterprise AI platforms.
• Experience evaluating technology vendors and Buy vs Build decisions.
• Agile or Product Management certification.
• Working with Us Flexibility is key to our success.
• Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
• We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Our purpose is crafting iconic drinks chosen for life’s moments.
• And it’s our people, with their different experiences, perspectives and talents, who make that possible.
• We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best.
• You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.
• Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win.
• Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.
• Ready to bring your best?
• This could be your opportunity.
• If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
• Recruitment Scam Warning Protecting candidates is very important to us.
• All communications regarding your application will come from an email address ending in @diageo.com.
• In our recruitment process, we'll never ask for money.