Lead Business Analyst - Payment Operations + Data Management

We're looking for a Lead Business Analyst to help Technical Product Owners align requirements with both the technical and organizational landscape spanning squads and tribes. In this position, you'll act as a crucial bridge connecting Agile development squads, tribes, and wider technical functions like Run and Architecture, which calls for solid industry domain knowledge and awareness of emerging market and technology trends to support payment operations and data management efforts. Responsibilities Serve as a Subject Matter Expert on the platform domain while grasping organizational needs Convert organizational needs into technical requirements and maintain alignment across the solution build Incorporate technical constraints like latency and throughput into the definition of technical requirements Clarify the problem space, pinpoint value drivers, and spot opportunities for innovation and user engagement Monitor shifting market dynamics, regulations, and technology trends to gauge their effect on product relevance Spot potential value opportunities, estimate value pools, and monitor value delivery Support investment proposals and evaluate the feasibility of proposed technical product solutions Work with Technical Product Owners and squads to communicate how technical solutions generate value Join workshops with technical and non-technical stakeholders to shape hypotheses and secure buy-in Help build and prioritize the technical product backlog while maintaining requirement traceability Spot roadblocks and potential points of failure and develop mitigation strategies Perform business readiness assessments, plan go-live activities, and assist in developing training, communication, and stakeholder engagement plans Requirements 10-15 years of overall IT experience, with a strong foundation in Business Analysis, Agile delivery, and Product Ownership Skilled in BRD and FRD documentation, requirement gathering, and stakeholder management Deep expertise in Payment Operations, Data Management, and Vulnerability Management Familiarity with user journey mapping frameworks and analytical methods for defining requirements Understanding of organizational structures and technical capabilities across Agile squads and tribes Awareness of technical constraints such as latency and throughput and how they shape solution design Capable in business readiness planning, including gap analysis, training, and operational handover Proficient in tracking delivery performance against value metrics and OKRs