Field Service Engineer 1

Role overview

Field Service Engineer 1 at Emerson India

In This Role, Your Responsibilities Will Be: Overall responsibility for on-site service job execution and complete the jobs to achieve highest customer satisfaction level.

For This Role, You Will Need: Experience and knowledge on filed products commissioning.

Responsibilities

• Ensure executing services in accordance with Emerson safety & Standard procedures and operations are carried out within time schedule.
• Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained.
• Maintain technical awareness of new technology and share the knowledge with the service team members.
• Provide installation, commissioning, AMC, and ARC service support and Maintain AMC/ARC calendar up to date.

Required qualifications

• Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves Knowledge of various communication protocols like HART, foundation Fieldbus, WI-Hart, RS485 etc Bachelor in Electronics or Instrumentation Engineering with minimum 2 years of work experience.

Preferred qualifications and skills

• That Set You Apart: Bachelor in Electronics or Instrumentation Engineering with minimum 4-5 years of work experience.

Employment details

• Location: VADODARA [GUJARAT] [India]

Additional role details

• If you are looking for an opportunity in Field Services for various field products like PT/DPT/TT’s, Radar Level, Tank Gauging, Wireless devices, Corrosion monitoring and flow products namely Coriolis, Magnetic, Vortex, then Emerson has this exciting role for you!
• The Field Service Engineer role will handle commissioning, Maintenance contracts, Breakdown jobs, Shutdown jobs, Offshore contracts for field products.
• Prepare detailed site visit report / MOM and arrange sign off from customer after completion of each job.
• Promptly respond to customers’ queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization.
• Provide technical assistance and support to Project / Engineering department, on demand basis.
• Keep up-to-date knowledge on new services and products offered by Emerson Measurement solutions.
• LTSA, Shutdown and Audit management.
• Keep service visit data / reports / back-up up to date on Service for various service calls.
• Experience and knowledge on filed products commissioning.
• Good knowledge in products of Level, Flow , Wireless, Corrosion technologies.
• Experience in field products in maintenance and service, troubleshooting.
• Who You Are: Able to use your technical skills to do the job to achieve customer satisfaction.
• You are an active learner who uses both success and failure as learning opportunities.
• You build partnerships and collaborative work to reach the target objectives set by the team.
• You act quickly and critically in constantly fast paced and unexpected situations.
• Work Experience on Products like PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, Flow computers, Associated skid components like pumps , Digital valves Knowledge of various communication protocols like HART, foundation Fieldbus, WI-Hart, RS485 etc