Manager, Hotel Partner Solutions

Role overview

Manager, Hotel Partner Solutions at Expedia

In this role, you will:

Responsibilities

• You will connect technology decisions to partner needs, guide multi-quarter projects, and create an environment that supports collaboration, development, and meaningful outcomes.
• Provide direction, coaching, feedback, and technical guidance to a team of analysts and individual contributors.
• Establish team goals, clarify roles and accountabilities, and connect daily work to business priorities.
• Lead delivery across multiple well-defined, multi-quarter projects.
• Serve as a technical lead for a defined domain and select appropriate technologies for business and partner needs.
• Partner with Product teams to develop and deliver roadmaps.
• Oversee operational support activities, service performance, response trends, and adherence to established procedures.
• Identify opportunities to improve technology, processes, efficiency, and productivity.
• Plan team capacity and allocate financial, material, and technical resources responsibly.
• Build trusted relationships with hotel partners and internal stakeholders by understanding needs and communicating practical solutions.
• Hire, onboard, recognize, and develop team members while supporting professional growth.
• Monitor key performance indicators, communicate team status, and surface risks, dependencies, and opportunities for simplification.
• Contribute to product reviews, communities of practice, and the product development lifecycle from idea through launch and ongoing improvement.
• Experience and Qualifications
• Required
• 5+ years of related experience with a bachelor’s degree, or 3+ years of related experience with a master’s degree.
• 1–3 years of people leadership experience, including coaching, feedback, performance support, and workload planning.
• Experience leading at least three multi-quarter projects as a technical lead or equivalent individual contributor.
• Experience with multiple technology implementations and selecting technologies for specific business or partner needs.
• Proficient communication skills and the ability to connect technical concepts with business priorities.
• Preferred
• Experience supporting hotel, hospitality, travel, or partner-facing technology solutions.
• Experience partnering with Product teams on roadmaps and product development.
• Experience supporting technology operations or service management.
• Experience identifying process improvements and using metrics to evaluate outcomes.
• Accommodation requests
• Expedia Group is committed to providing an inclusive and accessible recruiting experience.
• If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .

Preferred qualifications and skills

• Bachelor’s degree, master’s degree, or equivalent related professional experience; technical degree preferred, including Information Technology, Computer Science, Statistics, Data Science, or a related technical field.

Employment details

• Location: India - Gurgaon

About the employer

• At Expedia Group, we help travelers explore the world, one journey at a time.
• Group
• Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
• Across our brands and business, we help travelers explore the world with confidence and ease.
• Important notice
• Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams.
• Never share sensitive personal information unless you are confident of the recipient.
• Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact.
• Our email domain is @expediagroup.com.
• The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .
• Equal Opportunity
• Expedia is committed to creating an inclusive work environment with a diverse workforce.
• All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Benefits

• Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work.

Additional role details

• As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
• Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy.
• Join us and build for travelers everywhere.
• Introduction to the Team
• Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations, and more, deliver excellent traveler and B2B experiences.
• We create growth for our partners and the Expedia Group marketplace through competitive supply, travel media, and affiliate solutions.
• As Manager—Hotel Partner Solutions, you will lead a team of analysts and technical professionals who deliver solutions supporting hotel partners and business priorities.