Assistant Manager - Inside Sales

Role overview

Assistant Manager - Inside Sales at GoKwik

Employment details

• Location: Gurugram [India]

About the employer

• GoKwik is a growth operating system built to maximise D2C and eCommerce GMV.
• From checkout optimisation and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement, we help brands scale profitably.
• Today, GoKwik powers 15,000+ merchants globally and processes $2B+ in GMV annually.
• Backed by RTP Global, Z47, Peak XV, and Think Investments, we are building an AI-led infrastructure to enable faster, smarter commerce outcomes for brands worldwide.
• Why This Role Matters You will be the voice of GoKwik to our future partners.
• Every call, pitch, and follow-up will directly contribute to our mission of democratizing eCommerce and boosting merchant success.
• What You’ll Own Identify new sales opportunities via inbound lead follow-ups and proactive outbound calls/emails.
• Understand merchant pain points and recommend relevant GoKwik solutions.
• Qualify prospects and take ownership of closures.
• Drive closures for smaller accounts and inbound leads.
• Conduct engaging online product demos and clearly communicate platform benefits.
• Maintain an updated pipeline and track all conversations across tools.
• Research and expand a high-intent prospect list across assigned regions or categories.
• Who You Are Strong communication skills (written and verbal).
• Experience using lead generation tools like LinkedIn Sales Navigator, ZoomInfo, etc.
• Comfortable working with CRM tools and sales outreach platforms.
• Able to thrive in a fast-paced, target-driven environment.
• Empathetic with a customer-first mindset.
• Strong objection handling and consistent follow-up discipline.
• Growth mindset with a strong willingness to learn and improve.
• Why GoKwik At GoKwik, we aren’t just building products — we’re solving some of the biggest challenges in eCommerce: low conversion rates, high RTO, and poor post-purchase experiences.
• Our platform is trusted by leading D2C brands and marketplaces, and we’re scaling rapidly across India and global markets.
• If you’re looking to work in a high-ownership environment where your work directly impacts merchant growth and revenue, GoKwik is the place to be.