Product Manager

Role overview

Product Manager at GoKwik

Employment details

• Location: Gurugram [India]

About the employer

• GoKwik is India's leading D2C Commerce Growth Platform, helping 15,000+ brands acquire, convert, engage, and retain shoppers.
• Powered by a network of 200M+ shoppers, 500M+ checkouts, and 1.5B+ customer conversations, we're building the operating system for commerce growth.
• Why This Role Matters We are looking for a data-driven and entrepreneurial Product Manager to identify customer problems, develop product solutions, and drive measurable business outcomes.
• The role involves managing the complete product lifecycle, from discovery and experimentation to development, launch, and adoption.
• The ideal candidate will combine strong analytical capabilities, customer understanding, and execution skills to deliver impactful product improvements.
• What You’ll Own Product Discovery: Conduct customer and user research, analyse product usage data, understand existing workflows, and identify opportunities for product improvement.
• Product Prioritisation: Evaluate opportunities based on customer value, business impact, implementation effort, and technical dependencies to prioritise product initiatives.
• Experimentation & Validation: Design and execute product experiments by defining hypotheses, establishing baselines, determining test methodologies, and setting success metrics and guardrails.
• Analyse outcomes to determine next steps.
• Product Analytics: Analyse product and business data to identify trends, investigate root causes, measure adoption, and evaluate the impact of product changes on downstream outcomes.
• Product Development: Translate customer and business requirements into user journeys, product specifications, edge cases, and acceptance criteria.
• Collaborate with Design and Engineering teams throughout development.
• Technical Collaboration: Work with Engineering teams to understand APIs, integrations, system constraints, and implementation trade-offs, ensuring effective product decisions.
• Product Launch & Adoption: Define launch criteria, coordinate releases and staged rollouts where required, and monitor adoption, reliability, and customer feedback after launch.
• Performance Measurement: Evaluate whether shipped features achieve their intended objectives and initiate further improvements or rollbacks based on performance data.
• Continuous Improvement: Identify opportunities to improve product functionality, user experience, workflow efficiency, and business performance through ongoing analysis and experimentation.
• Who You Are Have a proven track record of independently designing and executing multiple product experiments with demonstrable results.
• Possess strong analytical skills and the ability to independently analyse data, investigate root causes, and draw evidence-based conclusions.
• Have practical experience with SQL or data analysis tools; SQL proficiency is an added advantage.
• Demonstrate strong problem-solving skills and the ability to make informed decisions in ambiguous situations.
• Have experience translating customer needs and business objectives into product requirements and measurable outcomes.
• Possess the ability to collaborate effectively with Design, Engineering, and cross-functional stakeholders.
• Demonstrate strong ownership of product initiatives, from problem identification through implementation and outcome measurement.
• Show genuine curiosity about customer behaviour, product development, and business growth, with examples of how this has influenced product decisions or personal projects.
• Why GoKwik At GoKwik, you will work on products that address meaningful challenges across the D2C and eCommerce ecosystem.
• You will collaborate with cross-functional teams, use data and experimentation to guide product decisions, and contribute to building scalable solutions that improve customer experience and business performance.