Senior Manager - Sales

Role overview

Senior Manager - Sales at GoKwik

Employment details

• Location: Gurugram [India]

About the employer

• GoKwik is a growth operating system designed to power D2C and eCommerce brands across the customer journey.
• From checkout optimization and payments to retention, engagement, and post-purchase experiences, GoKwik helps brands unlock incremental growth and build stronger, more efficient businesses.
• With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik is building the infrastructure that powers the next generation of commerce.
• Why This Role Matters As Senior Manager – Sales, you will play a key role in driving new business growth, building strategic customer relationships, and expanding GoKwik’s presence across the D2C and eCommerce ecosystem.
• This role requires a strong combination of consultative selling, strategic account development, and new business acquisition.
• You will be responsible for identifying high-potential brands, understanding their business challenges, positioning technology-led solutions, and driving opportunities from initial engagement to closure.
• What You’ll Own New Business & Strategic Revenue Own revenue targets and drive new business acquisition across high-potential D2C, eCommerce, retail, and consumer brands.
• Build and manage a strong sales pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships.
• Manage the complete sales cycle, from prospecting and discovery to solution presentation, negotiation, closure, and onboarding.
• Identify strategic accounts with opportunities to improve business performance through technology-led solutions.
• Build accurate revenue forecasts and maintain visibility into pipeline health, deal stages, risks, and closure timelines.
• Develop account plans to maximize revenue opportunities and establish long-term customer relationships.
• Consultative & Enterprise Selling Engage with founders, CEOs, CXOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders.
• Understand customer business models, growth priorities, existing technology stacks, operational challenges, and performance metrics.
• Develop data-backed business cases that demonstrate business value, operational efficiency, conversion improvement, and revenue impact.
• Navigate complex, multi-stakeholder sales processes and address objections related to technology adoption, integrations, migration, implementation, and commercial viability.
• Position technology-led solutions as strategic business enablers rather than standalone products.
• Build trust with senior stakeholders and establish credibility through a strong understanding of customer needs and industry dynamics.
• GTM Strategy & Market Development Contribute to defining the ideal customer profile (ICP), target segments, buying triggers, positioning, and sales strategy.
• Build repeatable prospecting, qualification, and closing processes to drive predictable revenue growth.
• Identify customer pain points, competitive dynamics, and emerging market opportunities.
• Collaborate with Product, Engineering, Growth, Marketing, and leadership teams to translate market insights into business and GTM priorities.
• Develop sales playbooks, customer success stories, proof-of-concept initiatives, and case studies to strengthen the sales motion.
• Explore new acquisition channels, strategic partnerships, and ecosystem relationships to expand market reach.
• Who You Are 6–10 years of experience in B2B, SaaS, technology, or consultative sales, with a strong track record of new business acquisition and revenue generation.
• Proven experience owning and delivering against significant revenue targets.
• Strong experience selling technology products or solutions to D2C, eCommerce, retail, or consumer brands.
• Demonstrated ability to engage and influence founders, CEOs, CXOs, and senior business and technology stakeholders.
• Strong consultative and solution-selling capabilities, with the ability to translate business challenges into commercial opportunities.
• Proven ability to independently generate pipeline, manage strategic accounts, and close complex deals.
• Strong commercial acumen and the ability to develop ROI-driven business cases.
• Excellent communication, presentation, negotiation, objection-handling, and closing skills.
• Experience building market demand and driving adoption for technology solutions in competitive or evolving markets.
• Strong understanding of the Indian D2C, eCommerce, and technology ecosystem.
• Ability to operate with high ownership, autonomy, and a results-oriented mindset in a fast-paced environment.
• Why GoKwik At GoKwik, you’ll have the opportunity to work at the intersection of D2C, eCommerce, technology, and AI-led growth.
• You’ll engage directly with founders, CXOs, and senior business leaders, own meaningful revenue outcomes, and contribute to expanding GoKwik’s presence across the commerce ecosystem.
• With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik offers the scale, network, and ownership to build meaningful business impact in a fast-paced, high-growth environment.