Manager - Sales

Role overview

Manager - Sales at GoKwik

Employment details

• Location: Gurugram [India]

About the employer

• GoKwik is a growth operating system built for D2C and eCommerce brands, helping merchants maximize growth across the customer journey.
• From improving checkout conversions and reducing return-to-origin (RTO) to enabling payments, retention, and post-purchase experiences, GoKwik powers over 15,000 merchants globally and processes nearly $2B in GMV annually.
• Backed by leading global investors, we're building the technology that powers the future of commerce.
• Why This Role Matters As a Manager- Sales, you will be responsible for driving revenue growth across your assigned region by building a high-performing sales team, expanding GoKwik's merchant base, and strengthening relationships with customers and partners.
• You will play a critical role in executing regional sales strategies, delivering predictable revenue, and identifying new growth opportunities while ensuring operational excellence across the sales function.
• What You’ll Own Own the complete sales cycle for Kwik Checkout — from prospecting and discovery to product walkthroughs, solutioning, negotiation, closure, and handover.
• Drive consultative, discovery-led sales by understanding a merchant’s business, customer journey, checkout experience, and growth objectives.
• Conduct structured website and checkout audits to identify gaps across conversion, payment experience, prepaid adoption, COD, RTO, customer friction, and overall checkout performance.
• Translate identified problem statements into data-backed solutioning, clearly demonstrating how Kwik Checkout can create measurable business impact.
• Deliver compelling product and dashboard walkthroughs, using merchant-specific data, use cases, and insights rather than relying on generic product pitches.
• Build a strong understanding of the D2C/eCommerce ecosystem, merchant business models, customer behaviour, and the key metrics that influence online growth.
• Use data, CRM insights, funnel metrics, and merchant performance dashboards to identify opportunities, improve conversion, and build predictability across the sales funnel.
• Proactively research target merchants, their websites, checkout journeys, tech stack, growth trends, and competitive solutions to create highly relevant sales conversations.
• Build and manage a healthy pipeline through a combination of inbound leads, outbound prospecting, referrals, and strategic account development.
• Own revenue targets and maintain strong discipline across pipeline management, forecasting, CRM hygiene, and movement across every stage of the sales funnel.
• Work closely with Product, Solutions, Partnerships, and Merchant Success teams to ensure the solution proposed is aligned to the merchant’s business requirements and can be successfully implemented.
• Stay ahead of product developments, industry trends, and competitive offerings and continuously strengthen Kwik Checkout product knowledge.
• Be AI-forward in the way you work — actively leverage tools such as Claude and other AI-led tools for account research, website analysis, data interpretation, sales preparation, productivity, and building greater predictability in the sales process.
• Continuously experiment with new approaches, use data to improve sales effectiveness, and leverage technology to work smarter, improve product depth, and accelerate growth.
• Represent GoKwik confidently in meetings with founders, CXOs, eCommerce leaders, growth teams, and other senior stakeholders.
• Who You Are 4–6 years of experience in B2B sales, consultative selling, SaaS, AdTech, MarTech, eCommerce, payments, or the D2C ecosystem.
• Strong understanding of D2C/eCommerce businesses, digital customer journeys, and online conversion metrics.
• Someone who genuinely loves products — enjoys understanding how a product works, going deep into its capabilities, and translating features into meaningful business outcomes.
• Strong in consultative and solution-led selling, with the ability to ask the right questions, uncover the real problem, and build a solution around it.
• Comfortable analysing a merchant’s website, checkout journey, funnel, and business metrics to identify gaps and formulate actionable solutions.
• Confident delivering product demos, dashboard walkthroughs, business reviews, and data-led presentations to senior stakeholders.
• Proven ability to independently manage complex sales cycles and close high-value opportunities with strong ownership.
• Strong analytical and problem-solving mindset, with the ability to use data to identify opportunities and make informed sales decisions.
• Highly comfortable working with dashboards, CRM platforms, sales analytics, and other data-driven tools.
• AI-curious and AI-native in approach — someone who actively experiments with tools such as Claude and other AI solutions to improve research, productivity, product understanding, account intelligence, and sales predictability.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Highly organised, commercially sharp, and disciplined with pipeline management, forecasting, and CRM hygiene.
• Self-driven and entrepreneurial, with a strong bias for action and the ability to operate independently in a fast-paced startup environment.
• Willingness to travel for strategic merchant meetings and business requirements.
• Bachelor's or Master's degree in Business, Sales & Marketing, or a related field preferred.
• Why GoKwik At GoKwik, you'll have the opportunity to shape the growth journey of thousands of D2C brands while working with a high-impact, entrepreneurial team.
• You'll own meaningful business outcomes, collaborate with experienced leaders, and help build one of India's fastest-growing commerce technology companies.
• If you're passionate about driving revenue, leading teams, and solving real business challenges at scale, we'd love to hear from you.