Quality Lead, YouTube Global Vendor Operations

Role overview

Quality Lead, YouTube Global Vendor Operations at YouTube

Required qualifications

• Minimum qualification: Bachelor's degree or equivalent practical experience.; 5 years of experience identifying process issues or working with cross-functional teams.; 5 years of experience with contact center metrics and QA methodologies.

Preferred qualifications and skills

• Preferred qualification: Experience with LLM-based evaluation frameworks and prompt engineering.; Experience in stratified sampling to identify specific interactions for human validation, ensuring that human efforts are focused on high-signal or ambiguous cases.; Familiarity with QA automation and sampling tools.

Employment details

• Please do not forward resumes to our jobs alias, Google employees, or any other organization location.
• Location: Hyderabad [Telangana] [India]

Application details

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Additional role details

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• See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .
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• Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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