Product Manager

Role overview

Product Manager at HappyFox

Product Strategy and Roadmap: Develop and maintain a clear product strategy and roadmap that aligns with the company's overall vision and objectives.

You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to define, develop, and launch innovative solutions that meet the needs of our customers.

Responsibilities

• You will be responsible for managing the entire product lifecycle, from ideation to delivery, and ensuring that our products remain competitive and valuable in the market.
• This includes identifying market opportunities, customer needs, and defining the product's feature set.
• Market Research: Conduct thorough market research and customer interviews to understand customer pain points, requirements, and preferences.
• Use this data to inform product decisions and improvements.
• Feature Definition: Collaborate with the development and design teams to define product features, functionality, and user experience.
• Create detailed product specifications and user stories.
• Prioritization: Prioritize the product backlog based on customer value, business goals, and resource constraints.
• Ensure the development team is working on the most important and impactful tasks.
• Solutioning/RFPs: Analyze RFPs and recommend solutions based on business requirements of prospective customers.
• Give product demos to customers based on need.
• Launch and Go-to-Market: Plan and execute product launches, including marketing and sales strategies.
• Collaborate with the marketing team to create compelling product messaging and collateral.
• User Feedback and Iteration: Continuously gather user feedback post-launch and use it to iterate and improve the product.
• Monitor key performance indicators and make data-driven decisions.
• Competitive Analysis: Stay informed about industry trends and competitors to ensure our products remain competitive and cutting-edge.
• Requirements Minimum of 4 years of customer focused product management experience.
• Deeply passionate about products with a hands-on approach.
• A Self-driven, proactive, entrepreneurial work style.
• Creative and out-of-the-box thinker.
• An analytical and data-driven approach for decision making.
• Excellent speaking, writing, listening & reading skills.
• Ability to work in a fast-paced environment, flexible.
• Collaborative communicator with strong leadership skills.
• Strong understanding of SaaS products and technologies.

Employment details

• Location: Chennai [India]

About the employer

• HappyFox is a fast-growing SaaS company that uses AI to help businesses resolve customer issues quickly and efficiently, at enterprise scale.

Additional role details

• As a Product Manager at HappyFox, you will play a crucial role in driving the success of our B2B SaaS products.