ASSOCIATE MANAGER MARKETING - Customer Relationship

Role overview

ASSOCIATE MANAGER MARKETING - Customer Relationship at Happiest Minds

Employment details

• On-site management: This includes greeting visitors, providing necessary information about the facility, and ensuring their comfort throughout their stay.
• Location: Bengaluru

Additional role details

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• Pre-visit planning and coordination: coordinating travel arrangements, accommodation, and meeting schedules to ensure a smooth arrival and departure process. ?
• It also includes managing meeting rooms, catering, and any other on-site needs. ?
• Post-visit follow-up: Sending thank you notes, gathering feedback on the visit, and addressing any issues that arose. ?
• Building relationships: Building rapport with clients and ensuring they feel valued and respected during their visit. ?
• Problem-solving: Anticipate potential issues and address them promptly and effectively.
• This includes handling complaints and resolving any issues that may arise. ?
• Logistics and administration: Managing budgets, tracking expenses, and ensuring compliance with company policies and procedures.