DOMAIN ANALYST - Azure Active Directory

Experience with administrating and maintaining Windows Server 2016 and above High-level knowledge of supporting/managing desktop operating systems Email Administration with high-level user management, including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues Basic virtualization Administration, which may include rebooting virtual machines, resource allocation, basic architecture knowledge Strong domain functionality experience and knowledge of Active Directory services, Group Policy, DNS, DHCPv Strong ability to troubleshoot Windows and Mac OS-related issues at hardware and software levels Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec) Strong ability to troubleshoot Office365 products (Exchange/SharePoint/OneDrive/Teams) using GUI and PowerShell Experience with MS Intune MDM, including but not limited to configuration policies, compliance policies, and app protection for various device types Experience with Microsoft AutoPilot Intermediate knowledge of Backup Solutions (Veeam preferred) Intermediate knowledge of troubleshooting standard remote solutions such as RDP and Azure WVD Basic understanding of core network components Maintaining standards and documentation on an ongoing basis as products and technologies evolve Strong analytical and troubleshooting skills, with familiarity with ITIL practices. Excellent English communication skills for both technical documentation and customer interactions. Other business duties as assigned Technology Expertise OS : - Windows (95%) & Linux (5%) Virtualization : - VMware Backup: Veeam Storage: Nimble Hardware: Cisco UCS & Dell Storage, Servers Cloud: AWS Snapshots, Azure Backups, Azure Blob Storage Platform: Azure AD, O365, Azure Virtual Desktop Applications: Active Directory, MS Exchange