PARTNER CONSULTANT - Javascript

Position Title (Global): ServiceNow Senior Developer Use the correct GBS classification Position Title (Local): ServiceNow Senior Developer Use this field only if the position has a title different from a standard GBS one or if the correct GBS title is unknown CSG, Functional Group/Region: I&DD, A&IO, Corporate Applications Include the location of the position Reports To (Position Title): Development Manager, ServiceNow, Corporate Applications Include any functional reporting lines / dotted reporting lines Number of Direct Reports: 0 Note also any indirect reports Name of Current Incumbent: New position If the position is vacant or it is a new position, please type in VACANT Why Does This Position Exist? The breadth of the system and specialty skills needed has extended from just the main SN platform to also include specialized skills needed for Discovery, IntegrationHub, and new features such as UI Builder and App Engine Studio. It isn?t if we need to handle these items, but can we do so with skill and at volume to keep up with requests for automation, integration, and new functionalities. Describe/Summarise the position This section should briefly describe the general nature, levels of skill and responsibility and purpose of the job. 1. Key responsibilities ? Design, develop and implement enhancements/fixes within ServiceNow ? Ensure project and enhancement deployment as per conceptual design documentation and architecture ? Comfortable acting as the sole technical resource on a project and able to translate business requirements into a technical solution ? Collaborate with various Information Technology and business stakeholder groups to ensure deployed solutions meet all agreed upon criteria ? Responsible for administration, development and third tier support of ServiceNow ? Build and maintain Service Catalogues inclusive of workflow and Orchestration ? Create and maintain client scripts, business rules, UI Policies, widgets, etc. (JavaScript) ? Troubleshoot and resolve any potential technical application issues ? Adhere to ServiceNow best practices (code best practices, update sets, table relationships, application customization, etc.) ? Adhere to Worley Change Management principles to ensure the stability of sub-production and production environments ? Proactive, responsive and focused on anticipating future requirements and/or issues ? Recover quickly after change, disruptions, or mistakes and can remain productive and focused. Is adaptable and can apply lessons learned in one situation to another situation. ? Develop clear and concise technical/process documentation ? Assist with application enhancements planning, testing and implementation 2. Knowledge / Experience / Competenc i es Required Relevant Knowledge and Experience: n Excellent interpersonal and presentation skills n Fluent in spoken and written English n 5+ years experience as a ServiceNow Administrator n 5+ years experience using JavaScript in ServiceNow n 5+ years experience as an administrator for ServiceNow Catalogs and Portals n 5+ years experience using web services in ServiceNow (REST and SOAP) n 5+ years experience integrating ServiceNow with other platforms via all available options (automated flat file loads and transform maps, web services, connectors, etc) n Experience acting as the primary regression testing resource for a ServiceNow upgrade. n Strong understanding of the Users, Groups, Roles, Security Groups, and User Criteria implementation in ServiceNow. n Sound knowledge of industry standards and methodologies n Broad understanding of software applications in use at Worley including but not limited to Oracle Cloud HCM, Oracle eBusiness Suite, Windows Operating Systems, Citrix, Systems Centre Suite of Products, Active Directory, Azure, Office 365, SharePoint, MS Teams n Ability to work with globally dispersed virtual teams across a number of disciplines n Experience with Employee Center Pro, IntegrationHub, Virtual Agent, ITSM, AES, HAM, HRSD, ITOM applications (Discovery, Event Management, Operational Intelligence, Orchestration, Service Mapping, CMDB, CSDM) highly desirable. Personal Qualities/Behaviours: < Strong work ethic < Detail oriented and able to solve problems with efficient troubleshooting < Self-driven and takes responsibility