CONSULTANT - Hospital & Clinical Operations

Role overview

CONSULTANT - Hospital & Clinical Operations at Happiest Minds

Responsibilities

• You will partner with Engineering, Design, QA, Clinical SMEs, Implementation/CS, and Support to translate clinical needs into clear, build-ready requirements.
• Capture/document requirements via light PRDs, user stories, acceptance criteria Map current vs future documentation workflows; identify friction/improvements Maintain backlog with PM; support refinement, sprint planning, release readiness Collaborate with clinicians, engineering, support, implementation, compliance/security Support discovery through interviews, feedback synthesis, and competitive summaries Coordinate UAT, defect tracking, go-live readiness, and post-release adoption checks Define/support metrics: adoption, completion time, error rate, usage frequency Produce deliverables such as workflow diagrams, UAT checklists, and release notes Must-have Qualifications 2?4 years in Product, Associate Product, or product-focused BA roles Demonstrable ownership of requirements, backlog grooming, and sprint support Exposure to hospital EMR/EHR workflows, especially clinical documentation Strong written/verbal communication; converts user needs into clear requirements

Required skills

• Agile delivery, Jira or similar, user stories/AC, prioritisation basics Proficiency in using GenAI tools for product discovery, UX ideation, structured requirement generation, and rapid prototyping through context-aware prompting.
• Understanding of notes, templates, structured vs free-text, and clinical workflows Structured problem-solving, basic metrics analysis, crisp stakeholder communication Nice-to-have Skills Exposure to HL7/FHIR, SNOMED/ICD/LOINC, CDS touchpoints Clinician usability improvements, implementation rollout/change management Prototyping

Preferred qualifications and skills

• MBBS, BDS, Physiotherapy, paramedical, Hospital Management, Health Informatics, or equivalent healthcare-domain experience Strong candidates will not be excluded solely based on degree

Employment details

• Location: Bengaluru

Additional role details

• Junior Product Manager ?
• Clinical Documentation (Hospital EMR) Role Summary We?re hiring a Junior Product Manager to support the Clinical Documentation module of a Hospital EMR, covering physician/nursing notes, templates, forms, structured documentation, workflow usability, and terminology-aligned capture.
• This role suits someone with 2?4 years of product or product-focused BA experience and strong exposure to hospital workflows.