PARTNER CONSULTANT - ServiceNow

Role overview

PARTNER CONSULTANT - ServiceNow at Happiest Minds

Responsibilities

• Develop and maintain custom dashboards, reports, and automated notifications to provide clear visibility into the vulnerability landscape for all stakeholders.
• Implement and support ServiceNow Security Operations (SecOps) Vulnerability Response (VR) module.
• Configure Vulnerability Response workflows, assignment rules, remediation tasks, and vulnerability groups.
• Configure CMDB mappings and ensure accurate CI correlation for vulnerability data.
• Support Security Operations processes and ensure compliance with organizational security standards.

Required skills

• ServiceNow Vulnerability Response Strong experience in ServiceNow Platform Administration and Development.
• Hands-on experience with ServiceNow Vulnerability Response (VR).
• ServiceNow describes VR as a solution that consolidates vulnerability findings, maps them to CMDB assets, prioritizes risk, and supports remediation workflows.
• Knowledge of SecOps modules and vulnerability lifecycle management.
• Experience integrating vulnerability scanners (Qualys, Tenable, Rapid7, etc.).
• Strong scripting knowledge (JavaScript, Glide APIs).
• Experience with CMDB, Discovery, and Service Mapping.
• Knowledge of REST/SOAP integrations.

Employment details

• Job details Proposed designation: CON (4 - 7 yr) / AM (7 - 10 Yrs) Geo to be supported : US / UK Work timings: 2PM to 11PM Work mode: Hybrid Roles & responsibilities ServiceNow Vulnerability Response Configure key VR components, including automated assignment rules, remediation tasking, and customized risk scoring to align with business priorities.
• Location: Bengaluru

Additional role details

• Design and implement the end-to-end vulnerability exception process, including workflows for deferrals and risk acceptance.
• Architect and manage the integration of vulnerability scanning tools (e.g., Qualys, Tenable) and other security platforms with ServiceNow.
• Lead stakeholder workshops to define requirements, translate them into user stories, and oversee the development lifecycle through User Acceptance Testing (UAT).
• Integrate vulnerability scanners such as Qualys, Tenable, Rapid7, or similar with ServiceNow VR.