SOLUTIONS ARCHITECT - Salesforce

Role overview

SOLUTIONS ARCHITECT - Salesforce at Happiest Minds

Business Applications Solution Architect We are seeking a high-energy, execution-focused Business Applications Solution Architect to join our dynamic Business Applications team.

Additionally, as transitions into an AI-first organization, you will be expected to leverage AI tools to maximize your own productivity, optimize team workflows, and accelerate project delivery.

Responsibilities

• You will be expected to bring the momentum and personal drive required to lead busy, commercially focused business stakeholders across the finish line.

Required qualifications

• 5+ years of solution design experience on the Salesforce platform, with a proven track record of advanced configuration and leading complex projects independently.
• Apex/LWC skills are a plus.
• Pragmatic Architectural Skills: Firm knowledge of process documentation, data modeling, and system architecture ( UML, BPML ).
• Crucially, you possess the ability to break complex architecture down into phased, practical execution plans.
• Domain Knowledge: Strong experience with Lead-to-Order, and Order-to-Cash processes, preferably in SaaS business.
• Direct experience with CPQ tools is a must, preferably Agenforce Revenue Management.
• Execution Mindset: A bias for action.
• You are skilled at creating clear project plans, setting expectations, and keeping cross-functional teams accountable.
• Stakeholder Facilitation: Exceptional communication skills.
• You know how to command a room, cut through noise, and help busy commercial leaders distill their needs into clear, actionable requirements.
• Tooling Literacy: Proficient in project management and documentation tools ( JIRA, Confluence, Excel/G-Sheets, PowerPoint/G-Slides ).
• Methodology: Solid project management skills within an Agile (Scrum) framework.
• Language: Complete fluency in English.
• Who You Are An Extreme Owner: You don?t wait for instructions or hand off blueprints for someone else to figure out.
• You take total accountability for a project?s success from inception to adoption.
• A "Bilingual" Communicator: You speak both "business" and "tech" fluently, effortlessly tailoring your language to explain complex solutions and requirements clearly to any audience.
• Pragmatic, Not Just Theoretical: You value concrete steps and real-world execution over abstract perfection.
• You build solutions that work for the business today while A Trusted Peer: You are the go-to person the team relies on for technical answers.
• You actively guide developers and analysts, ensuring their output aligns with your execution plan.
• An AI-First Thinker: You actively look for ways to work smarter, incorporating AI into your daily workflows to accelerate delivery and sharpen project insights.
• What You Will Get Challenging and inspiring work environment Learning and Development budget Commuting budget Mental Health and Well-being Support Bynder Love "stipend?
• Unlimited vacation policy Volunteer Time Off Team and Company activitiesComplimentary Lunches and Snacks

Employment details

• Location: Bengaluru

Application details

• Turn Strategy into Action: Don't just propose what is "technically correct"?map out the concrete, realistic steps required to apply Salesforce best practices to team unique environment.

Additional role details

• In this role, you will be a driving force behind optimizing commercial business processes built on the Salesforce platform and its surrounding ecosystem.
• We are not looking for an abstract advisor who simply points toward best practices from afar.
• We need a true project owner.
• You will own your projects end-to-end translating architectural theory into concrete, actionable steps, and actively pushing through roadblocks to deliver measurable business value.
• Your primary focus will be leading the detailed solution design with the senior peers for a major, ongoing Salesforce Re-architecture to implement Agentforce Revenue Management (Revenue Cloud Advanced + Revenue Cloud Billing) on top of our existing Sales Cloud environment.
• While architecture is your core strength, you will own projects end-to-end from initial requirement analysis and stakeholder facilitation to change management and business adoption.
• What You Will Do Drive Major Re-architecture: Act as the hands-on project owner and design expert for our Salesforce re-architecture, leading the practical solution design and execution of Agentforce Revenue Management (Revenue Cloud Advanced + Revenue Cloud Billing) with senior peers.
• Lead Busy Stakeholders: Proactively guide and energize Go-To-Market (GTM) and Operations teams.
• Recognize that these stakeholders are heavily focused on their commercial targets; it is your job to keep them aligned, engaged, and moving forward.
• End-to-End Ownership: Take full accountability for your project scope.
• You own the initial requirement analysis, the detailed design, the technical validation of Balance Innovation & Continuity: Manage minor enhancements and day-to-day business support alongside major initiatives, ensuring business continuity never falters.
• Champion Pragmatic Governance: Design scalable, thorough solutions that minimize technical debt, balancing long-term platform health with the immediate execution needs of the business.
• Leverage AI for Delivery: Actively use AI productivity tools to streamline your documentation, automate workflows, and speed up project timelines for the entire stakeholder group.