Senior Network Engineer

Role overview

Senior Network Engineer at Infinite Computer Solutions

Training, Knowledge Transfer and Performance Evaluation-

Responsibilities

• Ability to receive Project Specific technical training from the customer during the transition phase.
• Train, develop the engineers by delivering the project specific training to ensure the effective operation of the NOC.
• Evaluate and assess the engineer’s performance on the training delivered.
• System and Process Management- Manage tools, systems, and procedures to ensure effective management of issues and customer satisfaction.
• Operational Management- NOC SME will manage and provide, as needed, hands-on technical support work related to the overall health and maintenance of the customer multiple Network environments.
• Escalation and Point of Contact- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from Senior Leadership and other Managers.

Required skills

• & Abilities
• 8+ years of operational experience in handling Troubleshooting of Ericsson & Huawei Packet Core.
• Ready to work in 24*7 Work environment and lead the operations for NoC.
• Experience in CISCO, HUAWEI, JUNIPER, NOKIA, and ERICSSON devices
• EPC Products - NFVI virtualized infrastructure, IMS (CSCF, MTAS, SBG), EPC (MME, EPG/PCEF, DNS, SAPC/PCRF), PGW, IMS, PCRF, SGSN, GGSN.
• Plans and executes technical tasks requiring specialist skills in EPC PACO Products (Signalling and Gateway s with all Flavors 2G, 3G, 4G 5G) / CLOUD professional area.
• Experience with troubleshooting tools, Trace log file analysis tools.
• Fault identification/correction/ reporting skills on the subsystem and equipment
• Strong problem-solving ability
• Good working knowledge of UNIX or Linux operating systems
• Works independently with the responsibility for solving customer request cases and reporting according to processes.
• Identifies and solves technical problems.
• May support areas by participating in emergency and 24/7 duty.
• Level 2 Technical Support for Packet Core.
• Review and prepare the relevant technical document i.e. RCA
• Manage software upgrade and backups.
• Analyse MOPs and preparation for Change Management activities
• Resolving Incidents in provided SLA .
• Available to handle customer technical queries all the time and ensure timely response.
• Good exposure in IMS architecture with all the nodes (P-CSCF, I-CSCF, S-CSCF, TAS, HSS) and end to end call flow including IMS Registration.
• SIP Call processing and SIP Supplementary Services & Telecom Protocols and technologies like SIP, SDP, DIAMETER, TCP/IP, HTTP, MGCP etc.
• Good experience in Packet Core Knowledgeable of telecommunications protocol and networks SS7, GSM (Call Flows/Protocols), GPRS (Call Flows/Protocols), UMTS (Call Flows/Protocols) VoIP
• IMS and SIP testing, SIP call flows, IMS (including CSCF servers) component testing.

Employment details

• Location: Noida

Additional role details

• Packet Core:-
• The Network Operations Center SMEs primary responsibility is to assess, address, and evaluate technical skillset required of the NoC staff to ensure stability of the customer network infrastructure.
• The Network Operations Center SME provides overall expertise in the network operations functions.