Senior Technical Architect

Role overview

Senior Technical Architect at HCLTech

Own the cross-pod escalation and RCA repository, and drive resolution of issues that span more than one pod.

E5.2/E3.2 - Program Lead — Cross-Pod (PE/PM) Pod / Track Program Lead — Cross-Pod (PE/PM) Role Title Program Lead — Program Engineering / Program Management (Cross-Pod) Experience 15 – 20 years Primary Location Hyderabad, India (Transition phase); HCLTech Offshore Delivery Center thereafter Work Model Physical co-location at Hyderabad mandatory during Transition (Month 1–3) for knowledge transfer and hardware/lab access; delivery shifts to HCLTech's Offshore Delivery Center (ODC) from Shadow (Month 4–6) onward.

Role Summary Own cross-pod program governance for the full 10-pod IoT sustenance engagement — the single customer-facing point of contact for cadence, escalation management, and delivery-phase governance across Transition, Shadow, and Steady State.

Responsibilities

• Run governance cadence (weekly operational, monthly executive) across all 10 pods.
• Track SLA/KPI performance and staffing coverage across pods; flag gaps in the breadth-vs-team-size model.
• Act as the primary customer-facing contact for program status, risk, and roadmap alignment.
• Drive the three-phase engagement model — Transition (M1–3), Shadow (M4–6), Steady State (M6–12) — including phase-gate sign-off.
• Own the knowledge-management cadence across all 10 pods (cross-pod community of practice, transition-phase capture).
• Must-Have Skills
• Program/technical program management (PMP or equivalent).
• Stakeholder and executive communication at senior/CxO level.
• Risk and RCA tracking discipline across a multi-pod program.
• Working technical fluency across embedded/semiconductor sustenance domains.
• Good-to-Have Skills
• PMP/PgMP certification.
• Prior semiconductor OEM-facing program leadership.
• Experience running governance across geographically distributed pods.
• Administration experience with risk/RCA tooling (JIRA, ServiceNow or equivalent).
• Skill Requirements Other Requirements

Preferred qualifications and skills

• 15–20 years program management, with embedded or semiconductor sustenance program experience preferred.

Employment details

• Location: Hyderabad [India]