SAP SD

Role overview

SAP SD at ITC Infotech

Strong expertise in SAP SD, business process design, stakeholder management, and cross-functional team leadership.

Seeking an experienced OTC (Order-to-Cash) Value Stream Lead with 8–10 years of SAP SD consulting experience.

Responsible for leading end-to-end Order-to-Cash processes across global SAP S/4HANA implementation, rollout, transformation, and AMS support engagements.

Drive process standardization, optimization, and digital transformation initiatives across global business regions.

Responsibilities

• Lead the complete Order-to-Cash (OTC) value stream and ensure alignment with business objectives.
• Lead SAP SD implementation, rollout, upgrade, migration, and AMS support projects.
• Gather business requirements and design scalable SAP SD solutions.
• Configure and support: Sales Order Management Pricing and Pricing Procedures Delivery Processing Shipping and Transportation Billing and Invoicing Returns Management Credit Management Output Management Intercompany Sales ATP / Available-to-Promise Drive global business process standardization and harmonization.
• Lead Fit-Gap workshops, solution design sessions, and process harmonization workshops.
• Identify process improvement and automation opportunities.
• Collaborate with cross-functional SAP teams including: SAP MM SAP PP SAP FI/CO SAP TM SAP EWM SAP GTS SAP IBP SAP CRM / CX Manage integration between SAP S/4HANA, SAP SD, and third-party applications.
• Support integration using IDocs, APIs, EDI, and SAP Integration Suite.
• Lead SIT, UAT, regression testing, defect resolution, and cutover planning.
• Lead production support, incident management, problem management, and Root Cause Analysis (RCA).
• Drive continuous improvement and stabilization of OTC processes.
• Mentor junior SAP SD consultants and provide functional leadership to project teams.
• Manage stakeholders, project risks, timelines, dependencies, and deliverables.
• Work with global and distributed teams across multiple regions.
• Support Agile/Scrum delivery methodologies and project governance.
• Required Skills 8–10 years of SAP SD consulting experience.
• Strong knowledge of the complete Order-to-Cash (OTC) lifecycle.
• Hands-on experience in: Sales Order Processing Pricing Procedures Billing Shipping Delivery Processing Returns ATP Credit Management Output Management Intercompany Sales Revenue Recognition – basic understanding Strong experience with SAP S/4HANA implementations and migrations.
• Strong SAP SD integration knowledge with: MM FI/CO PP TM EWM GTS IBP Experience with IDocs, APIs, EDI, and SAP Integration Suite.
• Knowledge of SAP Fiori applications and SAP business process best practices.
• Strong stakeholder management and leadership skills.
• Experience working in Agile/Scrum environments.

Preferred qualifications and skills

• Experience leading global SAP template rollout programs.
• Knowledge of SAP BTP and SAP Integration Suite.
• Exposure to SAP Analytics Cloud (SAC).
• Experience with OTC transformation and process optimization initiatives.
• Knowledge of SAP Activate methodology.
• SAP SD / SAP S/4HANA Sales certification preferred.
• Familiarity with AI-driven order management, automation, and intelligent business processes.
• Qualifications Bachelor's degree in: Engineering Computer Science Information Technology Business/Management Or a related field SAP SD / SAP S/4HANA Sales certification preferred.
• Nice to Have Industry experience in: Manufacturing Automotive Retail Consumer Goods Pharmaceuticals FMCG Experience leading global/distributed SAP teams.
• Excellent communication, presentation, and customer-facing skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proven ability to manage multiple projects and priorities simultaneously.
• Strong ability to deliver high-quality solutions within defined timelines.
• Experience working with global business stakeholders and senior leadership.

Employment details

• Location: HYDERABAD

Additional role details

• SAP SD OTC Value Stream Lead –