Senior Salesforce CPQ Business Systems Analyst (Techno-Functional)

Role overview

Senior Salesforce CPQ Business Systems Analyst (Techno-Functional) at Jade Global

Quote-to-Cash Solution Design: Map and optimize the end-to-end sales journey, covering account creation/validation, opportunity management, quote generation, contract finalization, and order confirmation.

Responsibilities

• Salesforce CPQ Architecture and Configuration: Design and maintain complex bundle structures (components vs. accessories), subscription/term-based pricing models, renewal logic, and Quote Line Editor product/validation rules.
• Account Onboarding, MDM & Routing: Design account creation and approval workflows.
• Configure territory and user routing based on geography, revenue, and employee headcount.
• Integration & Data Architecture: Partner with engineering teams to define integration specs between Salesforce CPQ, Master Data Management (Informatica MDM), middleware (MuleSoft, Boomi), and downstream invoicing engines.
• Define the Salesforce and Informatica MDM integration for account validation, enrichment, and deduplication.
• This includes resolving conflicts between third-party data (ZoomInfo, D&B, SEC) and existing MDM records.
• Data & Technical Validation: Write SOQL queries to analyze data models, troubleshoot configuration edge cases, and validate data migrations/enrichment pipelines.
• AI & Emerging Tech: Assist in evaluating and setting up native AI capabilities (e.g., Salesforce Agentforce, sub-agents) to automate internal workflows and user journeys.
• Agile Story Authoring: Write detailed user stories, process flow diagrams, and acceptance criteria while partnering with offshore development teams to drive sprint execution.

Required qualifications

• 8+ years of experience in the Salesforce ecosystem, with at least 4+ years dedicated to Salesforce CPQ (SteelBrick) implementation and business analysis.
• CPQ Expertise: Hands-on mastery of Salesforce CPQ configurations—including complex product rules, pricing waterfalls, price rules, and subscription management.
• Integration Knowledge: Familiarity with enterprise integration patterns, REST/SOAP APIs, and tools such as MuleSoft, Boomi, or Informatica MDM.
• Technical Acumen: Ability to write SOQL queries, read APEX data structures, and understand complex object relationships within Salesforce.
• Process Mastery: Deep functional understanding of Quote-to-Cash, SaaS billing models, and contract lifecycle workflows.
• Emerging AI: Exposure to or strong foundational knowledge of Salesforce Agentforce and AI agent configurations.

Preferred qualifications and skills

• Salesforce Certified CPQ Specialist.
• Experience in enterprise SaaS, cloud, or subscription-first technology companies.
• Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world.
• We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees.
• We seek to provide the benefits you need while standing behind you every step of the way.
• Our programs include health-related policies and leave donation policy.

Employment details

• Location: India(Remote) Experience Required: 8+ Years Role Summary We are seeking a Senior Salesforce CPQ Business Systems Analyst (Techno-Functional) to lead solution design and delivery for complex Quote-to-Cash (QTC) transformation initiatives.
• In this role, you will bridge business strategy and hands-on technical architecture—translating SaaS subscription models, multi-product bundles, and data workflows into scalable Salesforce CPQ configurations and integration specifications.
• Candidates must have personally configured Salesforce CPQ and must have practical, hands-on experience building AI agents.
• Location: Pune [Maharashtra]

Additional role details

• Senior Salesforce CPQ Business Systems Analyst (Techno-Functional)1 Job Title: Senior Salesforce CPQ Business Systems Analyst (Techno-Functional)