Solution Architect

Role overview

Solution Architect at Jade Global

Design the comprehensive solution architecture for the entire ITAM suite (HAM Pro, SAM Pro, Contract Management).

Responsibilities

• You will create a cohesive architecture that unifies asset data from disparate sources and embeds asset management processes into the fabric of IT Service Management operations..
• Design the comprehensive solution architecture for the most common ITOM modules (CMDB, Discovery, Svc Mapping, Event Management) Define the data governance model for asset information, ensuring data quality and integrity.
• Define strategic solutions to incorporate CMDB & ITOM information into ITSM Operations to automate & optimize ITSM processes.
• Architect the integration strategy with all relevant systems, including End- Point management, Security, IAM, and discovery tools.
• Develop a strategic roadmap for expanding CMDB & ITAM capabilities to include all facets of Asset Management, Cloud, and Infrastructure Ensure the ITOM & ITAM architecture supports financial reporting, compliance audits, and cost optimization initiatives.
• Advise concerned stakeholders on best practices for asset management, configuration management, and the business value of the ServiceNow platform.

Required qualifications

• A minimum of 8 years of hands-on experience with the ServiceNow platform.
• Certifications: ServiceNow Certified System Administrator (CSA) - Required.
• Certified Implementation Specialist (CIS) in at least one of the core module areas (e.g., ITSM, ITOM, CMDB, ITAM, CSM, SecOps) - Required.

Required skills

• Deep expertise in JavaScript, Glide APIs, REST/SOAP integrations, Flow Designer, and other ServiceNow Core Components.
• Methodology: Proven experience working in Agile/Scrum development environments.
• Soft Skills: Excellent communication, problem-solving, leadership, and stakeholder management skills.
• Working at Jade Global Talented people are drawn to world-class organizations that offer outstanding opportunities, and Jade Global is an employer of choice for individuals around the world.
• We invest in each employee’s personal and professional wellbeing because we understand that client success, as well as our ultimate success, starts with our employees.
• We seek to provide the benefits you need while standing behind you every step of the way.
• Our programs include health-related policies and leave donation policy.

Preferred qualifications and skills

• Certified Application Developer (CAD) - Highly Preferred.

Employment details

• Location: Pune [Maharashtra]

Additional role details

• The ITOM/ ITAM Architect designs the enterprise-wide strategy for CMDB, ITOM, and IT Asset Management on the ServiceNow platform.
• Roles &