Team Lead – Customer Success
Karomi Technology · Chennai
Collected role description
Role overview
Team Lead – Customer Success at Karomi Technology
Responsibilities
- Collaborate closely with cross‑functional teams such as Product, Engineering, QA, and Operations to ensure customer
Employment details
- Location: Chennai [Tamil Nadu] [India]
Additional role details
- Own the end-to-end customer success journey for the V7 SaaS product, focusing on customer adoption, satisfaction, and long-term value realisation.
- Act as the primary relationship owner for strategic and enterprise customers, proactively understanding their business needs and addressing concerns.