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Digital Business - Team Leader Onboarding - West

Kotak Securities · Mumbai

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Collected role description

Role overview

Digital Business - Team Leader Onboarding - West at Kotak Securities

Responsibilities

  • Develop and maintain a long-term relationship with customers to maintain a high level of retention of the existing customer

Employment details

  • Location: Kotak Infiniti [Mumbai] [Maharashtra] [India]

Additional role details

  • Would be responsible to Drive Activation of Newly acquired clients of the Company
  • Responsible to execute Auto dialer & one-to-one campaigns for ensuring business deliverables
  • Responsible for getting new clients educated wrt our App .
  • Products , Process for flawless experience
  • Responsible to drive & manage 12-15 dealers team member size
  • Should be able to guide and scale-up New and old Dealers to ensure team KRA achievement
  • Responsible for achieving targets as assigned by the organization on a monthly basis
  • Responsible for training & educating, adding Revenue, Onboarding newly acquired clients
  • Responsible for all operations, IT, compliance & Risk related issues
  • Responsible to ensure all activities are in adherence as per Compliance & Risk