Digital Business– Lead Client Activation -West
Kotak Securities · Mumbai
Collected role description
Role overview
Digital Business– Lead Client Activation -West at Kotak Securities
Responsibilities
- Drive client activation, engagement, and early trading behaviour within the first 30 days through a team
- Collaborate with Product & Technology teams to improve digital onboarding flows and automation.
- Conduct regular performance reviews and drive accountability and process discipline
Employment details
- Location: Kotak Infiniti [Mumbai] [Maharashtra] [India]
Additional role details
- Enhance onboarding (Activation) experience to improve activation rates.
- Identify and resolve Activation friction points through continuous process improvements
- Develop and monitor activation dashboards and MIS reports.
- Leverage data-driven insights to optimize client journeys and outcomes.
- Lead, mentor, and manage activation teams handling high-volume inflow.