Digital Business - Team Member - NRI - West
Kotak Securities · Mumbai
Collected role description
Role overview
Digital Business - Team Member - NRI - West at Kotak Securities
Responsibilities
- Assist NRI customers with account opening, documentation, and service requests.
- Maintain accurate records and ensure timely follow-up on pending requests.
Preferred qualifications and skills
- Basic knowledge of NRI banking products and regulatory requirements (preferred).
Employment details
- Location: Kotak Infiniti [Mumbai] [Maharashtra] [India]
Additional role details
- Handle queries related to banking products, remittances, deposits, and investments.
- Process transactions accurately while ensuring adherence to compliance and KYC norms.
- Coordinate with internal teams to resolve customer issues promptly.
- Support branch sales initiatives by identifying cross-selling opportunities
- Job Requirement –
- Graduate in any discipline.
- Strong communication and customer service skills.
- Attention to detail and ability to work in a fast-paced environment.