Team Member - Investor Grievance

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• Investigate the complaints received and reply to the client or the regulators/clients as the case may be</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">
• Liaise with exchange on matters pertaining to the customer complaints forwarded by the exchange</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">
• Attend the Investor grievance redressal meetings called by Exchange</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">
• Managing various Monthly Regulatory reportings within the Regulatory Deadlines.</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">
• Co-ordinate within the company with different departments, to address / resolve the grievances of the clients</span></p> <p class="MsoNormal"><span lang="en-us" xml:lang="en-us">
• Give continuous feedback to all departments on steps to be taken to reduce complaints</span></p>