Lead – HR Ops, Lenovo India

Role overview

Lead – HR Ops, Lenovo India at Lenovo

HR Operations & Service Delivery

The role is responsible for improving HR service delivery, simplifying end-to-end people processes, implementing automation solutions, and enhancing employee and manager experience through data-driven continuous improvement.

Responsibilities

• Lead – HR Ops & Digital Excellence, Lenovo India Opportunity to lead HR Operations for Lenovo India site while driving digital excellence through automation, process optimization and analytics.
• Lead day-to-day HR operations across the employee lifecycle for Lenovo’s India site.
• Ensure consistent local HR service delivery aligned with company policies and statutory compliance.
• Partner with HR Shared Services and COEs to deliver seamless employee support.
• Technology Enhancements & Process Optimization
• Leverage AI and digital technologies to streamline HR processes and improve employee experience.
• Partner with the HR Shared Services team to drive Workday enhancements and workflow automations.
• Lead continuous improvement initiatives to simplify workflows, eliminate manual effort, and automate routine tasks.
• Identify opportunities to improve operational efficiency using Copilot, Power Platform, and other digital tools.
• Wages & Payroll Management
• Oversee payroll coordination, salary administration, wages, and statutory deductions to ensure accurate and timely processing.
• Ensure compliance with applicable wage structures and statutory requirements.
• Collaborate with Finance and Payroll teams to validate payroll inputs and resolve discrepancies.
• HR Analytics, Reporting & Data Management
• Develop and publish HR dashboards to track key people metrics and operational KPIs.
• Manage headcount validation, workforce reporting, and data accuracy.
• Provide timely employee data to external partners (Insurance, inFeedo, and other HR vendors).
• Generate insights that support business and HR decision-making.
• HR Audit, Risk Management & Statutory Projects
• Lead HR audits, compliance reviews, and statutory inspections.
• Identify compliance gaps and drive corrective and preventive actions.
• Support strategic projects including Labour Code implementation and Employee Relations initiatives.
• Maintain accurate HR documentation and compliance records.
• Employee Queries & Communication
• Manage employee queries across HR communication channels with a strong service orientation.
• Create and maintain SOPs, knowledge articles, and regular HR communications to improve self-service and employee awareness.
• Experience & Qualifications
• 7+ years of experience in HR Operations, Shared Services, or HR Digital Excellence.
• Proven experience leading HR process improvement and automation initiatives.
• Strong understanding of HRIS (Workday preferred), payroll processes, compliance, and HR operational governance.
• Hands-on experience with Microsoft Copilot, Power Platform, ServiceNow, or similar workflow automation tools.
• Strong analytical, stakeholder management, verbal, and written communication skills.
• Excellent collaboration and cross-functional partnering ability.
• Additional Information Band: 7/8 Work Model: Hybrid

Preferred qualifications and skills

• Post Graduation in MBA (Preferred)

Employment details

• Location: India [Karnataka] [Bangalore]

Additional role details

• It will ensure consistent local HR service delivery in line with compliance requirements.