CyberArk L3 Assistant Manager

Role overview

CyberArk L3 Assistant Manager at KPMG

We are seeking a skilled CyberArk L3 support engineer to design, deploy, configure, and implement our leading Privilege Access Management (PAM) solution according to customer requirements.

Responsibilities

• Design, deploy, implement, and integrate CyberArk PAM solution with critical applications and infrastructure.

Required qualifications

• Should have minimum 8 years of experience, with at least 5 years of experience as a L3 resource.
• Must have experience in implementing CyberArk PAM integrated with various target applications like Active Directory, Network Devices, Azure, ServiceNow, Database, SAP etc.
• Minimum 8 years of experience in PAM Domain.
• Minimum 5 years of experience in CyberArk product including Privilege Cloud platform.
• Minimum qualification: Graduation

Employment details

• Location: India

Application details

• Ability to work with multiple stakeholders from Security, Operations, Application Owners, and Service Providers on deployment activities and enhancing the PAM solution.

Additional role details

• As an expert in deploying PAM solutions, your main responsibility will be to lead CyberArk solution deployments to meet customer needs.
• Provide level 3 support for Saviynt IGA platform, resolving complex issues escalated from L1 & L2 support teams.
• Have good knowledge on CyberArk PAM architecture with hands on experience in Core PAS Vault, DR, CPM,PVWA, PSM, PSMP, HTML5 GW, AAM and PTA implementation .
• Understand the client requirement, design, integrate the solution and configure the CyberArk PAM product to meet client business needs.
• Should have experience in Webservices REST and SOAP.
• Also, should have expertise in designing API calls (postman) for various REST applications to integrate with CyberArk for Automation.
• Need to actively participate in all customer calls and address all issues raised by customer.
• Should be interactive with CyberArk vendor on calls to fix/resolve the issues.
• Skills: AutoIT, PACLI, PUU, REST API, EVD, Linux /Unix Commands, Windows Troubleshooting, Networking Concepts.
• Strong CyberArk hands-on experience including advanced CyberArk modules like PSM, PSMP, and AIM/AAM/Conjur, EPM.
• Strong experience with CyberArk utilities and their usage – PUU, PACLI and EVD.
• Develop and customize CyberArk PSM connectors and CPM Plugins to align with specific business requirements and integration needs.
• Familiarity with CyberArk configuration files, logs files, access control and user management.
• Experience in working with CyberArk support.
• Good knowledge of Microsoft AD (Active Directory) knowledge and experience.
• Strong Privileged Access Management solutions knowledge and experience.
• Good knowledge of Identity and Access Management technology solutions and processes.
• Basic understanding of the main network protocols (IPv4/IPv6/TCP/UDP/DNS/SMPT) A good knowledge of Azure environment for managing/troubleshooting CyberArk components on Azure.
• Good understanding of operating systems, database concepts, and other potential targets or endpoints for a typical PAM solution.
• Good presentation and documentation skills.