Senior UX Designer

Role overview

Senior UX Designer at MakeMyTrip

Employment details

• Location : Bangalore Years of Experience Required : 4-6 years Helping India go places We ’ re an OTA - an Online Travel Agency that has been helping India go places for over 26 years.
• In this journey, we have grown to become one of the most loved and most used travel brands in India.
• We love travel, and we also care deeply about the world we travel through.
• Our commitment to sustainability has led us to plant over a million trees, contribute to waste recycling initiatives at tourist spots, and support several other causes.
• Listed on NASDAQ, MakeMyTrip became a unicorn long before the word became part of everyday startup vocabulary.
• Design at MakeMyTrip At MakeMyTrip and Goibibo, UX Design and User Research sit right at the heart of how we conceptualise and build our products, services, and digital ecosystems.
• Over the years, our design team has evolved from a supporting function into one of India ’ s largest and most acclaimed design organisations.
• Our unified design system, Cosmos, powers seamless experiences across devices, platforms, languages, and geographies.
• We take pride in our diverse, multi-location team, whose deep domain expertise enables us to solve complex, multi-layered challenges for travellers, hoteliers, and travel agents alike.
• Beyond our core work, we actively nurture the design community through flagship initiatives like U x Now.
• It ’ s an environment built on continuous learning, creative growth, and impactful opportunities - driven by a team that genuinely loves to travel.
• Looking for fellow travellers!
• Is that you?
• We ’ re looking for a Senior User Experience Designer who can balance thoughtfulness with agility, product and business understanding with craftsmanship, and attention to detail with the ability to move fast.
• You ’ ll work in a fast-paced product environment and see your designs move from early ideas to the hands of millions of users.
• You ’ ll get real-time feedback, learn from actual travell er behaviour, and shape experiences across one of India ’ s top travel platforms.
• We ’ re also looking for someone who is curious about how design is evolving.
• You don ’ t need to be an AI expert, but you should have a basic understanding of popular AI tools and how they can support modern design workflows - from research synthesis and ideation to prototyping, content exploration, visual references, and documentation.
• And if you love travel, you ’ ll love what we do.
• What you ’ ll be doing:
• Design smooth, intuitive travel experiences across different lines of business such as Flights, Hotels, Holidays, Cabs, Buses, Trains, and more.
• Collaborate closely with designers, product managers, researchers, engineers, business teams, and analytics partners on India ’ s top travel app.
• Understand the user experience strategy for a product and drive design solutions based on usability, consistency, business goals, time to market, and customer experience.
• Create wireframes, storyboards, user flows, prototypes, and process flows to effectively communicate interaction design ideas.
• Use insights from research, data, user feedback, and experiments to improve usability, conversion, trust, and customer satisfaction.
• Stay aware of the latest mobile and desktop design guidelines, platform conventions, accessibility expectations, interaction patterns, and industry trends.
• Use AI tools thoughtfully to improve speed, exploration, research synthesis, content iteration, prototyping, and design documentation.
• Contribute to Cosmos, our design system, by creating scalable patterns and maintaining consistency across products and platforms.
• What You ’ ll Bring to the Team
• 4-6 years of experience in UX design, interaction design, or experience design, preferably in consumer internet, travel, e-commerce, fintech, mobility, or marketplace products.
• An in-depth understanding of design patterns across iOS, Android, mobile web, and desktop platforms.
• Awareness of current design trends, platform guidelines, accessibility standards, and evolving user expectations across mobile and desktop experiences.
• Strong product thinking and the ability to combine user needs, business context, technology constraints, and design craft to shape outcomes.
• Proven expertise in end-to-end UX design, combining visual mastery and interaction design with high-fidelity prototyping and micro-interactions.
• A practical understanding of AI tools such as ChatGPT, Gemini, Claude, Cursor, Figma AI, or similar tools, and how they can be used responsibly in the design process.
• A strong portfolio that shows your design process, problem-solving ability, attention to detail, and impact on shipped products.
• Demonstrated ability to be a self-starter who can drive progress with clarity, ownership, and collaboration.
• Expertise in Figma and familiarity with tools such as Photoshop, Illustrator, After Effects, or other visual design, prototyping, and wire framing tools.
• Clear communication skills and the ability to explain design decisions to cross-functional teams.
• You ’ ll Enjoy This Role If
• You like turning complex travel problems into simple, useful, and trustworthy experiences.
• You care about both customer delight and business impact.
• You enjoy working with smart, curious people across design, product, research, engineering, and business.
• You ’ re excited by new tools, including AI, and actively look for better ways to design, prototype, and learn.
• Location: Bangalore [Karnataka] [India]

Additional role details

• Role : UX Design