Key Account Manager

Role overview

Key Account Manager at Netcore Cloud

Responsibilities

• Ensure 100% customer satisfaction and maximize retention.
• Work with some of the most innovative brains.
• Work with cutting-edge technology.

Employment details

• Full-Time | Mumbai
• Location: Mumbai [India]

Application details

• If you are a highly motivated and experienced Account Manager who is looking for a challenging and rewarding opportunity, we encourage you to apply.

Additional role details

• Key Account Management – (West)
• The Impact you will create:
• Retain & grow existing Accounts revenue through upselling & cross selling.
• Mapping of all existing accounts with all key stakeholders.
• Build relation through extensive networking & establish healthy relationships with CXOs.
• Have complete ownership of sales cycle.
• Develop a strategic business expansion plan along with CSMs.
• Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business.
• Negotiate contracts and close agreements to maximize profits.
• What we look for?
• 5-8 years of experience in enterprise account management preferably in the B2B SaaS
• industry.
• Strong understanding of the MarTech.
• Has sales insights in farming role.
• Excellent communication and presentation skills.
• Ability to build and maintain relationships with key decision-makers.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Bachelor’s degree in business administration, Marketing, or a related field.
• Why Netcore?
• Netcore (https://netcore.ai/) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love.
• With Netcore, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.
• Netcore is certified as a Great Place to Work for 8 consecutive years reinforcing the company’s principle of being a people-centric company – where you will not be just an employee, but a family member of the organization.
• Headquartered in Mumbai, India we have our global footprint in 20+ countries worldwide across Americas, EMEA and APAC.
• Netcore is more than a platform; it's a paradigm shift in how brands cultivate relationships.
• We comprehend that every touchpoint within the customer journey is a brushstroke contributing to a larger masterpiece.
• Seamlessly weaving these touchpoints, from the initial interaction to post-purchase interactions, our platform nurtures relationships that transcend the transactional.
• This holistic approach culminates in not just one-off successes, but enduring partnerships that thrive over time, maximizing lifetime value and solidifying our commitment to sustained growth.
• Life @ Netcore: https://netcorecloud.com/careers/
• A career at Netcore is more than just a job — it’s an opportunity to shape the future.
• If this sounds like a place where you can thrive, we can’t wait to meet you!
• What’s in it for you?
• Immense growth, continuous learning and consult the top-notch brands.
• Opportunity to explore your entrepreneurial mindset.
• Open culture where your creative bug gets activated.
• Evolve as industry expert with versatile skills around email.