Risk Management Executive
Nirmal Bang · Mumbai
Collected role description
- Act as first point support for trading app users for login, order placement, connectivity, and settlement related issues.
- Troubleshoot and resolve basic application, connectivity, and configuration issues.
- Log and track incidents in a ticketing system, provide timely updates, and escalate to development/infra teams if required.
- Coordinate with exchanges, vendors, and internal teams for issue resolution and minor configuration changes.
- Assist in basic system checks, app restarts,
Collected experience requirement
1-5 Years