Jewelry Quality Control Specialist

<p style="min-height:1.5em"><strong>Jewelry Quality Control Specialist</strong><br /><strong>Designation: Jewelry Quality Control Specialist<br />Location: BKC, Mumbai, India (On-site)</strong><br /></p><p style="min-height:1.5em"><strong>Key Responsibilities:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment.</p></li><li><p style="min-height:1.5em">Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection</p></li><li><p style="min-height:1.5em">Log the outcomes with supporting images and comments.</p></li><li><p style="min-height:1.5em">Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day.</p></li><li><p style="min-height:1.5em">Ensure jewellery matches approved CADs, customer specifications, and design requirements.</p></li><li><p style="min-height:1.5em">Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects.</p></li><li><p style="min-height:1.5em">Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance.</p></li><li><p style="min-height:1.5em">Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.</p></li><li><p style="min-height:1.5em">Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience.<br /></p></li></ul><h1><strong>What You'll Need</strong></h1><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>3–5 years</strong> of experience in Fine and Demi-Fine Jewellery Quality Control.</p></li><li><p style="min-height:1.5em">Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing.</p></li><li><p style="min-height:1.5em">Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship.</p></li><li><p style="min-height:1.5em">Ability to identify manufacturing defects and recommend appropriate corrective actions.</p></li><li><p style="min-height:1.5em">Experience working directly with jewellery manufacturers and suppliers.</p></li><li><p style="min-height:1.5em">Strong attention to detail and a process-oriented approach.</p></li><li><p style="min-height:1.5em">Excellent problem-solving and root cause analysis skills.</p></li><li><p style="min-height:1.5em">Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.</p></li><li><p style="min-height:1.5em">Good communication skills and the ability to work collaboratively across cross-functional teams.</p></li><li><p style="min-height:1.5em">Experience with export quality standards for jewellery.</p></li><li><p style="min-height:1.5em">Comfortable using internal systems, spreadsheets, and quality documentation tools.<br /></p></li></ul><h1><strong>What Success Looks Like</strong></h1><ul style="min-height:1.5em"><li><p style="min-height:1.5em">High first-pass quality acceptance rates.</p></li><li><p style="min-height:1.5em">Reduction in recurring supplier quality issues.</p></li><li><p style="min-height:1.5em">Strong supplier relationships and continuous quality improvements.</p></li><li><p style="min-height:1.5em">Accurate and timely quality inspections.</p></li><li><p style="min-height:1.5em">Consistently high customer satisfaction through exceptional product quality.</p></li><li><p style="min-height:1.5em">Proactive identification and resolution of quality risks before shipment.</p></li><li><p style="min-height:1.5em">Consistently meets productivity and turnaround time targets while maintaining high quality standards.<br /></p></li></ul><h1><strong>What You'll Get</strong></h1><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Competitive salary and benefits.</p></li><li><p style="min-height:1.5em">Flexible working hours.</p></li><li><p style="min-height:1.5em">Opportunity to work in one of the world's fastest-growing jewellery technology companies.</p></li><li><p style="min-height:1.5em">Exposure to thousands of bespoke and catalogue jewellery designs across global brands.</p></li><li><p style="min-height:1.5em">Work closely with international suppliers and cross-functional teams.</p></li><li><p style="min-height:1.5em">A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.</p></li></ul>